AFCA in Sydney is seeking an Ombudsman for Banking & Finance (Small Business & Transactions). This senior role focuses on resolving complaints across small business and banking transactions, with binding decisions when accepted.
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The successful candidate will lead, coach and mentor adjudicators and case workers, contribute to industry-wide improvements, and represent AFCA in discussions with regulators and stakeholders. Board-appointed role with versatile work options.
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📌 Ombudsman, Banking & Finance -- Small Business Impact (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
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