Job Description

Operations - Pre Production Coordinator

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Create flow from customer order to production-ready.

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Part Time / Casual Pathway | Kilsyth | Manufacturing & Construction (20-25 hours per week)

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At Glencoe Group, we manufacture and supply timber roof trusses, wall frames, floor systems and structural steel to residential and commercial builders across Victoria.

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As we've grown, we've recognised that one of the biggest opportunities to improve our business isn't on the factory floor—it's before production even begins.

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We're looking for an organised, proactive person to become the central coordinator of our front-end workflow, ensuring every job moves smoothly from customer order through to production-ready.

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This is a newly created role with genuine purpose. It isn't simply an administration position—it combines administration, coordination, customer communication and operational support to keep work flowing through the business.

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About the role

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Working closely with our sales team, customers, estimators, detailers and operations team, you'll coordinate the journey of every job before it reaches production.

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Your responsibilities will include:

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- Receiving and onboarding customer orders
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- Setting up jobs accurately within our systems
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- Coordinating drawings, plans and engineering documentation
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- Following up customers, suppliers and internal teams for outstanding information
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- Keeping customers informed of job progressIdentifying bottlenecks before they become delays
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- Supporting our estimators and detailers by ensuring they receive complete, production-ready work
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- Helping improve the overall flow of work across the business
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This role is ideal for someone who enjoys bringing order to busy environments and takes pride in keeping people informed, organised and moving.

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About you

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You'll probably come from an administration, operations, production, manufacturing or construction environment where you've coordinated people, information and processes.

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You'll bring:

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- Solid administration and organisational skills
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- Excellent attention to detail
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- A proactive approach to following things through
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- Confidence communicating with customers and internal teams
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- Experience using ERP or job management systems
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- The ability to juggle multiple priorities while remaining calm and organised
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Experience within manufacturing, timber, construction or trade industries will be highly regarded but isn't essential.

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Why join Glencoe?

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We're a growing Victorian business with a practical, down-to-earth culture. We work hard, support each other and continually look for better ways of operating.

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This role has been created because we believe improving the flow of work before production will make a meaningful difference to our customers, our team and our business.

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You'll have the opportunity to help shape how the role develops over time, with future opportunities in operational systems, process improvement and compliance as both you and the business grow.

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Employment

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- Casual position initially
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- 20-25 hours per week
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- Intended pathway to permanent part-time for the right person
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- Competitive hourly rate based on experience
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If you're someone who enjoys coordinating people and processes, solving problems and making things run smoothly, we'd love to hear from you.

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📌 Operations - Pre Production Coordinator (Victoria)
🏢 Glencoe Group
📍 Victoria