Job Description

Are you a Nurse looking for your next challenge? This could be the perfect opportunity to step into Care Management and make a meaningful impact in your local community.

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As a Care Manager in our Horsham office, you will be responsible for coordinating and managing care services for prospective and existing clients, ensuring a high-quality and consistent client experience. You will lead the end-to-end client journey including onboarding, care planning and ongoing reviews, supporting clients to live as independently as possible at home.

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You will work closely with caregivers, families and internal teams to ensure services are aligned to client needs, compliant with standards and delivered to a high standard.

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- Build a meaningful career supporting older Australians and their families to live well at home
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- Enjoy your birthday your way with a paid day off each year
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- Paid wellness, volunteering and study leave to support your wellbeing and growth
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- Save on your next car with our novated leasing options
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- Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life
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Key responsibilities

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- Manage and coordinate care for prospective and existing clients
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- Develop, implement and review individualised care plans aligned to client goals and needs
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- Build strong relationships with clients and their families as a key point of contact
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- Conduct client onboarding, assessments and regular care reviews
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- Collaborate with internal teams to ensure effective caregiver matching
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- Maintain accurate client records and documentation
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- Ensure compliance with Support at Home guidelines and Aged Care Quality Standards
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- Coordinate with external providers to support holistic care delivery
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- Identify opportunities to improve care delivery and client outcomes
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About you

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You are an organised and client-focused professional who is passionate about delivering high-quality care outcomes. You bring a proactive approach, solid communication skills and the ability to manage multiple priorities in a fast-paced environment.

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You'll also have:

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- Experience in care management, case management or a similar role is desired
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- Understanding of aged care or Home Care Packages/Support at Home
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- Strong stakeholder and relationship management skills
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- High attention to detail and strong administrative capability
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- Ability to work both independently and as part of a team
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ABOUT US

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Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

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At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and every decision about their care.

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Applicants must have permanent or temporary rights to work in Australia with no restrictions.

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📌 Care Manager - Horsham
🏢 Dovida
📍 Horsham