Job Description

Medical Specialist Centre Receptionist - Part time

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Medical Receptionist (Part time - 30-40 hours per fortnight) Immediate start

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We're on the lookout for a friendly, reliable Medical Receptionist to join our team for 30-40 hours per fortnight (Monday and Tuesday 8:30-5pm with occasional fill in days as required). If you enjoy helping people, staying organised, and working in a busy but supportive environment, we'd love to hear from you.

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What you'll be doing:

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- Welcoming patients with a warm, friendly greeting
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- Booking appointments for consults, follow-ups and surgeries
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- Answering phones, responding to enquiries, and passing on messages accurately
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- Keeping patient records organised and up to date
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- Coordinating referrals to other healthcare providers
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- Assisting admin tasks like scanning, data entry, typing, and preparing surgical quotes (training provided)
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- Working closely with our medical team to keep things running smoothly
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- Liaising with specialists, hospitals, and health funds
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- Processing payments, including Medicare, ADF, DVA, and WorkCover




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- Assisting senior reception staff with extra admin when needed
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- Must have an understanding of privacy rules and a keen eye for detail
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- Prior experience with Medicare, DVA, and WorkCover processing systems is ideal
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What we're looking for:

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- Strong customer service experience (medical admin experience required)
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- Warm, approachable communication and genuine empathy for patients
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- Confident verbal and written English skills
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- Great time management and the ability to manage complex tasks
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- A positive and proactive "can-do" attitude
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- Ability to stay calm and organised in a quick-paced environment
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- Experience with Xestro or similar medical software is a must
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- Specialist practice medical administration experience is highly sought after
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- Minimum 1-2 years of medical administration experience required
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Australian citizenship is required for this position

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📌 Medical Specialist Centre Receptionist - Part time (Ipswich)
🏢 Pravali
📍 Ipswich