Job Description

Sydney | Hybrid | High-Performing Delivery Team

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Do you come from an MSP or fast-paced managed services background where you've worked across multiple clients, infrastructure projects, escalations, and cloud environments?

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We are seeking a technically strong, client-focused Senior Infrastructure Engineer (L3) to join a high-performing delivery team supporting enterprise and mid-market environments across Australia.

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This role is ideal for someone who enjoys being hands-on across infrastructure, cloud, virtualisation, networking, and Microsoft environments, not just maintaining systems, but actively building and improving them.

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The Opportunity

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We're partnering with a leading Australian provider of cyber-first technology and managed services, to find an experienced Senior Infrastructure Engineer (L3) to join their Sydney delivery team.

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This is a senior technical role responsible for:

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- L3 escalations (approx. 20% escalations, 60% projects, 20% other)
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- Cloud and hybrid environments
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You'll work across multiple client environments in a collaborative and highly technical MSP setting.

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What You'll Be Doing

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- Supporting and building complex infrastructure environments across multiple clients
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- Managing L3 escalations across server, cloud, networking, and virtualisation technologies
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- Delivering infrastructure projects, migrations, onboarding, and deployments
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- Supporting AWS and hybrid cloud environments
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- Working across Microsoft technologies including M365, Active Directory, Azure AD, and Windows Server
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- Troubleshooting complex infrastructure and connectivity issues
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- Supporting backup, disaster recovery, monitoring, and security platforms
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- Working directly with clients to provide clear technical guidance and solutions
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- Mentoring L1/L2 engineers and contributing to technical knowledge sharing
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What You'll Bring

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- 5+ years' experience in a Senior Infrastructure Engineer, Systems Engineer, or L3 Support role
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- Strong MSP
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- Strong hands-on infrastructure engineering capability
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- Backup & DR technologies
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- Ability to troubleshoot and resolve complex technical issues end-to-endExperience working across multiple concurrent environments and priorities
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Why Join?

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- High-performing and collaborative technical environment
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- Hybrid working flexibility
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- Exposure to enterprise-level infrastructure projects
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- Strong career progression pathways
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- Ongoing professional development and certification support
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- National organisation with cutting-edge cyber and managed services capability
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Package

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- Hybrid work environment
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- Employee perks and career progression opportunities
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📌 Senior Infrastructure EngineerAzure (New South Wales)
🏢 The Recruitment Alternative
📍 New South Wales