KNC is a leading aged care provider and is committed to the provisions of community services in a fair, equitable and inclusive manner to all eligible residents within the local area. KNC provide a range of services in the community that support individuals to remain living at home independently. KNC is a growing organisation and there is room for advancement. Full time or part time positions available.
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Position Overview:
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Within the framework of the KNC's philosophy and objectives, community staff will work with the Centre Manager and coordinators to co-ordinate the delivery of community support to people and carers of such people, who because of their frailty, age or disabilities are at risk of moving prematurely into residential care
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Duties:
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- Accept and schedule client bookings with accuracy and in a timely manner.
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- Liaise with clients who have complex care needs and their families, as well as carers, volunteers, staff and service providers.
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- Accurately enter shifts and changes into our database.
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- Engage the right number of people, with the right skillset and qualifications, to work at the right time and geographical location.
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- Rapidly respond to reschedule cover of unplanned staff and volunteer availability.
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- Have a calm disposition to juggle multiple rosters at once
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- Hybrid work options, with three days in the office and two days working from home
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What we're looking for:
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- Holds a Certificate IV in Ageing Support or above
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- 2+ years' experience in a coordination role, preferably in the community healthcare sector
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- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
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- A background in working with clients who have complex needs
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- A deep understanding of best practices in client-centred care
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- Exceptional problem-solving and decision-making abilities
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- Commitment to upholding ethical standards and providing compassionate care
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📌 Complex Needs Care Service Coordinator/Scheduler (Ku-ring-gai Council)
🏢 Ku-Ring-Gai Neighbourhood Centre Ltd (KNC)
📍 Ku-ring-gai Council
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