Job Description

Disability Support Worker - In-Home Support (Casual)

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We are seeking compassionate and experienced Disability Support Workers to join our team supporting an adult participant at home.

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This is a rewarding one-to-one support role providing in-home assistance to help the participant live safely at home while maintaining independence and participating in daily life.

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The participant has significant physical support needs and requires reliable support workers who are patient, professional and committed to delivering high-quality care.

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Consistent staffing is important to build trust and provide continuity of care.

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Preferred Candidate:

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Due to the participant's communication preferences, we are seeking bilingual Mandarin-speaking Support Workers who can communicate confidently in both Mandarin and English.

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Mandarin language skills are strongly preferred to support effective communication with the participant and family members, provide culturally responsive care and build trusted long-term relationships. Applicants who are fluent in both Mandarin and English are strongly encouraged to apply.

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Key Responsibilities

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The successful applicant will provide one-to-one support including:

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Personal Care

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Assistance with showering, dressing and grooming

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Toileting support

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Bed mobility and repositioning

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Assistance with transfers using appropriate manual handling techniques and equipment

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Monitoring participant comfort and wellbeing

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Daily Living Support

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Meal preparation and assistance with eating and drinking if required

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Light household duties including laundry, cleaning and maintaining a safe home environment

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Medication prompting in accordance with company policy

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Supporting daily routines and maintaining participant independence wherever possible

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Community Access

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Accompanying the participant to medical appointments

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Community outings and social activities

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Supporting participation in meaningful activities aligned with the participant's goals

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Documentation

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Complete accurate progress notes after every shift

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Report incidents, hazards or health changes promptly

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Communicate effectively during handovers with family members, allied health professionals and other support workers

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Follow all participant support plans, risk assessments and company policies

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Applicants should demonstrate:

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Previous experience supporting people with physical disabilities or hospital discharge participants

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Excellent personal care skills

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Safe manual handling knowledge

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Compassion, care, patience and professionalism

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Ability to work independently within a participant's home

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Commitment to participant dignity, privacy and choice

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Applicants must hold:

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Current NDIS Worker Screening Check

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Current AFP Check

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Current First Aid & CPR Certificate

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Current Australian Driver Licence

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Reliable and comprehensively insured motor vehicle

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Right to work in Australia

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Smartphone for shift notes and communication

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Highly Desirable

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The following skills and experience will be highly regarded:

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Fluent spoken Mandarin and English (strongly preferred)

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Experience supporting participants from culturally and linguistically diverse (CALD) backgrounds

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Experience supporting people with complex physical disabilities

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Experience with manual handling equipment

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Ability to work collaboratively with family members, allied health professionals and other support providers

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What We Offer

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Flexible casual shifts

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Opportunity to support one participant on a consistent roster

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Ongoing training, mentoring and professional development

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Supportive and approachable management team

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Opportunity to transition to permanent employment as participant supports expand

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Meaningful work that makes a genuine difference in someone's life

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About You

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You are someone who:

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Treats every participant with dignity, care and respect

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Enjoys building long-term relationships

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Is calm, patient and dependable

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Works well independently

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Takes pride in providing high-quality supports

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Understands the importance of confidentiality and professionalism

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Pre-Employment Requirements

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Successful applicants will be required to provide:

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NDIS Worker Screening clearance

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First Aid & CPR certificates

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Driver Licence

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Proof of vehicle registration and insurance

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Qualified references

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Evidence of relevant qualifications (if applicable)

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📌 Disability Support Worker - In-Home Support (Casual) (Hatfield)
🏢 TruMinded Australia
📍 Hatfield