Job Description

Join the Private Practice of Dr Anna Stabler, Orthopaedic Surgeon

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Are you a proactive and highly organised Practice Manager who thrives in a patient-focused healthcare environment?

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We are seeking an experienced and professional Practice Manager to oversee the day-to-day operations of a busy and growing Orthopaedic practice.

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This is a hands-on role that combines practice operations, patient experience, administration leadership and business support. You will play a pivotal role in ensuring the practice runs smoothly while delivering exceptional service to patients, referrers and stakeholders.

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About the Role

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As the Practice Manager, you will be responsible for the overall operational management of the practice, supporting both clinical and administrative functions to deliver a seamless patient experience.

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Key Responsibilities

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- Manage the day-to-day operations of the practice
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- Oversee and support reception and administrative staff
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- Meet, greet and assist paediatric and adult patients and their families, ensuring a welcoming and professional experience
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- Coordinate surgical theatre bookings and procedure scheduling
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- Manage theatre billing processes and liaise with hospitals and health funds
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- Oversee appointment bookings and patient flow
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- Manage practice stock levels and order medical and office consumables
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- Monitor and improve administrative systems, workflows and procedures (Genie)
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- Maintain relationships with referrers, hospitals, suppliers and service providers
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- Ensure compliance with relevant healthcare regulations, privacy requirements, and practice policies
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- Assist with reporting, financial administration and operational planning
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- Support ongoing improvements to patient service, efficiency, and practice growth
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About You

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To be successful in this role, you will bring:

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- Previous experience in a Practice Manager or Senior Medical Administration role
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- Strong understanding of medical practice operations and specialist consulting environments
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- Experience managing theatre bookings and medical billing processes
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- Excellent organisational and time management skills
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- Strong leadership skills with the ability to supervise and support administrative teams
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- Outstanding communication and interpersonal skills
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- A professional, patient-centred approach with exceptional customer service skills
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- High attention to detail and problem-solving ability
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- Proficiency in medical practice software and Microsoft Office applications
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What We Offer

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- Opportunity to work closely with a highly regarded Orthopaedic Surgeon
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- A supportive, professional and cooperative workplace
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- Diverse and rewarding role with autonomy and responsibility
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- Competitive remuneration based on skills and experience
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- The opportunity to make a meaningful impact on patient care and practice success
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If you are an experienced healthcare administrator who enjoys creating exceptional patient experiences while driving operational excellence, we would love to hear from you.

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📌 Practice Manager (City of Gold Coast)
🏢 Avant
📍 City of Gold Coast