Job Description

Administration officer - Emergency Department

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Join a busy Emergency Department where your administration skills help support patient care and frontline healthcare teams.

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About the role

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The Administration Officer provides efficient administrative support to the Emergency Department at Redcliffe Hospital. The role plays a vital part in supporting the delivery of patient-centred healthcare through the provision of high-quality customer service, accurate data management and effective administrative assistance within a fast-paced clinical environment.

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The successful candidate will work closely with clinical and non-clinical staff to support patient administration processes, maintain accurate records, provide reception and information services, and assist with a range of operational activities. The role requires strong organisational skills, attention to detail, teamwork and a commitment to delivering compassionate and skilled service to patients, families and visitors.

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About you

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Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

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- Provide high-quality administrative and reception support services that contribute to the effective operation of the Emergency Department.
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- Accurately collect, process and maintain patient information, admissions, registrations and related documentation in accordance with hospital protocols and confidentiality requirements.
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- Deliver professional and compassionate customer service to patients, visitors and staff while responding appropriately to enquiries and requests for assistance.
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- Support clinicians and the multidisciplinary team through the completion of administrative tasks, data entry and patient administration activities.
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- Manage competing priorities effectively, exercise sound judgement and contribute positively to a collaborative and patient-focused team environment.
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Benefits when working for us

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- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
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- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
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- Flexible working arrangements and competitive salary rates with annual incremental increases
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- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
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Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

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Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

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📌 Administration officer - Emergency Department (Perth)
🏢 Queensland Health
📍 Perth