Job Description

Sr. Support Analyst, Trading Applications, Information Technology

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Senior Support Analyst, Trading Applications will be part of the Global OMS/EMS support team responsible for handling OMS/EMS L1/L2 requests from CLSA trading desk, clients, vendors, brokers and exchanges.

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Key Areas of Responsibilities

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Daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O; desk.

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Understand and work with infra teams to setup connectivity between external parties including Exchanges and external brokers.

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Work in shifts to support Asia / US and Europe markets.

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Work closely with Application support team in CLSA Pune, US and Australia.

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Requirements

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Bachelor's degree or above in Information Technology or relevant disciplines.

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10 - 12 years experience with minimum of 5+ years proficiency, support and with good experience in OMS/EMS technology. Exposure to Fidessa or other OMS/EMS will be added advantage.

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3-5 years of experience in a Broker / Dealer environment.

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Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment.

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Good to have knowledge of SWAP,



Future & Options business in a DMA & DSA order flows.

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Good knowledge of exchange rules of Asian markets (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID).

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Valuable understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan and India.

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Good knowledge of HK exchange driven activities coordination.

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Exposure in Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.

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Exposure in change & incident management tools like SNOW.

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Must be self-starter and be able to work independently.

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Willing to undertake other Trade Support functions.

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Ready to work in Trading floor (high pressure environment).

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Excellent communications skills and the ability to interact with Vendors and Traders.

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Rollout EMS/OMS projects.

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Knowledge of SRE will be added advantage.

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Excellent command in both written and spoken English.

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Knowledge in Unix/Linus, Shell scripting, Perl.

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Basic knowledge in Python, Java Basic Knowledge in FIX.

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Awareness of SRE concepts is an added advantage.

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📌 Sr. Support Analyst, Trading Applications, Information Technology (New South Wales)
🏢 CITIC CLSA
📍 New South Wales