Job Description

Roles and Responsibilities

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- Greet and welcome all guests on arrival, providing a friendly first impression.
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- Manage check‐in and check‐out processes efficiently and accurately.
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- Answer enquiries and assist with bookings for accommodation, dining and activities.
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- Handle phone calls, messages and guest requests with professionalism.
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- Provide information on resort services, local attractions and special events.
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- Assist with payments and cashiering duties including EFTPOS, credit card and cash.
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- Maintain a tidy, professional reception area and support smooth day‐to‐day operations.
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Qualifications

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- Previous experience in hospitality, hotels, resorts or guest services desirable.
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- Strong communication and guest relations skills with a customer‐first mindset.
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- Ability to multitask, stay organised and work effectively in a busy workplace.
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- Knowledge of reservation systems or similar technology an advantage.
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- Flexibility to work a 7‐day rotating roster including weekends and public holidays.
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Benefits

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- Competitive hourly rate with the option of on‐site accommodation depending on availability.
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- Police Check cost covered by RAC.
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- Opportunity to join the opening team at a brand‐new world‐class resort.
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- Career development opportunities across RAC Parks & Resorts.
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- A supportive, inclusive workplace culture.
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EEO Statement

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At RAC, we're committed to creating an inclusive workplace where everyone feels welcome and valued. We celebrate diversity and encourage people from all backgrounds to apply.

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📌 Front Office Attendant (Coral Bay)
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