Job Description

We're looking for a friendly, organised and patient-focused Front Office Coordinator to join our contemporary private dental practice in Toowoomba.

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As the first point of contact for our patients, you'll play an important role in creating a welcoming, professional experience while helping ensure the smooth day-to-day operation of our practice. We're looking for someone who enjoys working with people, thrives in a busy environment and takes pride in delivering exceptional customer service.

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About the Role

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Your day-to-day responsibilities will include:

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- Welcoming patients, answering enquiries and providing exceptional customer service.
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- Managing appointment scheduling, referrals and patient recall systems.
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- Confirming appointments, processing payments and coordinating treatment bookings.
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- Working closely with the clinical team and Practice Manager to support an exceptional patient experience.
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- Providing chairside dental assisting support as required to ensure the smooth operation of the practice.
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About You

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You're someone who:

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- Has outstanding communication and interpersonal skills.
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- Is organised with excellent time management.
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- Enjoys building positive relationships with patients and colleagues.
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- Remains calm, positive and adaptable in a fast-paced environment.
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- Takes initiative and enjoys finding ways to improve processes and the patient experience.
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- Experience in dental or medical reception is highly regarded; however, we also welcome applications from candidates with customer service or administration experience who are eager to learn.
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Why Join Us?

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Full-time role with a 9-day fortnight - however we are open to discussing flexible working arrangements for the right candidate

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Opportunities for ongoing learning and professional development.

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Be part of a practice that values professionalism, teamwork and continuous improvement.

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To learn more about us, visit www.lrdental.com.au.

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📌 Front Office Coordinator (Toowoomba Regional)
🏢 L&R Dental
📍 Toowoomba Regional