Volvo Group is seeking a Director – Uptime & Service Excellence to lead end-to-end uptime strategy and service performance for Volvo Trucks, Mack Trucks and UD Trucks across Region Australia. You will drive dealer network alignment and shift to proactive, data-driven service, with solid governance and measurable outcomes.
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The role reports to the VP Service Market and focuses on improving uptime, service performance and customer experience while scaling digital service enablers and governance
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📌 Director, Proactive Uptime & Service Excellence (New South Wales)
🏢 AB Volvo
📍 New South Wales
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