Job Description

Why join us?

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Join DWF and play a key role in driving billing excellence across a complex portfolio of insurance matters, including Lloyd's of London and international insurer clients.

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At DWF, we're more than just a leading global provider of integrated legal and business services. We're a business driven by purpose, delivering positive outcomes for our clients, colleagues, and communities. We're looking for a detail-oriented and proactive Billing Specialist to join our General Insurance team in Sydney.

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Responsibilities

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As a Billing Specialist, you'll take ownership of the end-to-end billing process across a portfolio of insurance matters, with a particular focus on Lloyd's of London and overseas insurers. Working closely with Partners, Lawyers, Legal Assistants, and Finance teams, you'll ensure invoices are prepared, processed, and issued accurately and efficiently.

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This is a highly specialised role requiring knowledge of insurance billing practices, including London Market billing, deductible and excess billing, slip-based invoicing, GST treatment, and insurer-specific requirements. Your contribution will directly support improved billing performance, stronger cash collection outcomes, and enhanced client service.

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Billing Management

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- Partner with fee earners to manage the billing cycle from WIP review through to invoice submission.
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- Review and analyse work in progress (WIP) to identify matters ready for billing.
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- Prepare draft invoices in line with client billing arrangements and insurer requirements.
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- Resolve billing queries, write-offs, write-downs, and invoice adjustments with relevant stakeholders.
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- Ensure invoices are issued accurately and within agreed billing deadlines.
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- Monitor aged WIP and support improvement of billing performance.
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- Maintain detailed billing records, matter notes, and supporting documentation.
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London Market & Insurance Billing

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- Prepare invoices for Lloyd's of London syndicates and overseas insurers.
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- Apply appropriate GST and taxation treatment based on insurer location and billing arrangements.
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- Manage complex slip-based billing involving multiple participating insurers.
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- Allocate costs accurately between syndicates and co-insurers based on agreed percentages.
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- Interpret insurer, broker, and claims administrator billing requirements.
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- Issue invoices through relevant platforms, brokers, claims administrators, or insurers.
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- Coordinate billing activities with cover holders, brokers, and claims management agents.
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Stakeholder Management

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- Build solid relationships with Partners, Lawyers, Legal Assistants, and Finance teams.
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- Act as the primary billing contact for designated practice groups.
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- Collaborate with Credit Control and Client Compliance teams to ensure billing accurate }
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📌 Biling Specialist (New South Wales)
🏢 Dwf
📍 New South Wales