Job Description

Internal Sales & Operations Support

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IQ Oil Australia – Arundel, QLD

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Full-time | Monday–Friday | 7:00 am – 3:30 pm

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Salary: $72,500 + superannuation + commission potential

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About IQ Oil Australia

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IQ Oil Australia is the Australian distributor of CJC Offline Filtration Systems, supplying premium contamination control solutions to the mining, industrial, marine and power generation sectors.

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We help customers improve equipment reliability, reduce maintenance costs and extend component life through innovative filtration technology and industry expertise. As a growing Australian business, we pride ourselves on quality, integrity and strong customer relationships.

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About the Role

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We are seeking a motivated, organised and hands‐on Internal Sales & Operations Support team member to join our Arundel office.

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This is a wide-ranging role with direct responsibility across internal sales, customer service, administration, accounts support, outbound lead generation, warehouse operations and product preparation.

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You will work closely with customers, suppliers, management and the sales team, becoming a key part of our day‐to‐day operations.

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This is not a desk‐only role — you will manage a mix of office and hands‐on operational tasks, including customer enquiries, preparing quotations, assembling equipment, supporting warehouse activities and maintaining hire units returned from the field.

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Key Responsibilities

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Internal Sales & Customer Support

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- Act as the primary contact for customer phone and email enquiries
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- Prepare quotations for spare parts, filter inserts and filtration units
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- Process customer orders and manage sales documentation
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- Follow up quotations and progress sales opportunities
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- Provide basic technical support and product information
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- Build and maintain strong customer relationships
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- Support the Sales Manager and Managing Director with sales activities
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Sales & Lead Generation

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- Conduct outbound customer contact and identify new sales opportunities
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- Research potential customers, industries and key contacts
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- Manage promotional activities for IQ Oil Australia and CJC solutions
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- Maintain accurate customer information and sales records
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Administration & Accounts

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- Manage accounts receivable follow-up and customer payment tracking
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- Process supplier invoices and accounts payable documentation
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- Prepare and maintain sales, purchasing and delivery paperwork
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- Maintain organised electronic and physical filing systems
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- Oversee general administration tasks across the business
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Warehouse, Workshop & Operations

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- Pick, pack and dispatch customer orders
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- Receive, unpack and inspect incoming deliveries
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- Manage freight bookings and delivery coordination
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- Load and unload goods
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- Maintain warehouse organisation, stock identification and housekeeping
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- Assemble and modify filtration equipment to meet customer requirements
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- Clean, inspect and refurbish hire equipment returned from sites
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- Prepare equipment for customer deployment
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About You

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You will be someone who:

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- Takes pride in delivering excellent customer service
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- Is organised, reliable and detail-oriented
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- Enjoys variety and working across different areas of a business
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- Communicates confidently with customers, suppliers and internal staff
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- Has a proactive attitude and willingness to learn
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- Is hands‐on and comfortable in both office and warehouse environments
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- Works independently and contributes positively to a small team
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- Takes ownership of tasks and follows them through to completion
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Skills & Experience (Highly Regarded)

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- Internal sales, customer service or sales administration experience
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- Accounts receivable/payable experience
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- Experience in industrial, mining, hydraulics, lubrication or filtration industries
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- Mechanical aptitude or experience with industrial equipment
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- Experience preparing quotations and processing customer orders
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- Strong computer skills (Microsoft Office)
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A forklift licence is advantageous but not essential — training can be provided.
n A current driver's licence is required.

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Working Hours

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Full-time, Monday–Friday
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n Occasional additional hours may be required for customer needs, meetings, training or business activities.

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Why Join IQ Oil Australia?

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- Permanent full‐time role
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- Commission earning potential
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- Comprehensive product and industry training
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- Supportive team environment
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- Long‐term career growth
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- Work with a respected global filtration brand
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This is an opportunity to join a growing Australian business where your contribution has a direct impact. If you enjoy variety, take pride in your work and want to become a valued member of a close‐knit team, we'd like to hear from you.

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📌 Internal Sales & Operations Support (City of Gold Coast)
🏢 IQ Oil Australia
📍 City of Gold Coast