Job Description

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

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About the role

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Reporting to the HCS Claiming and Billing Team Leader, this role is responsible for supporting end-to-end revenue and billing activities across Home and Community Services. You will process financial transactions, support customer account activity and assist with reporting, reconciliations and audit requirements.

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- Process HCS billing files, statements, receipts, direct debits and refunds accurately and on time
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- Support customer admission and departure processes in line with funding and legislative requirements
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- Reconcile customer fee accounts and maintain accurate customer master data
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- Assist with month-end processing, reporting activities and finance reconciliations
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- Respond to customer and stakeholder enquiries via phone and email
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- Support internal and external audit activities through accurate records and documentation
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- Contribute to process improvement, business planning and finance-related projects
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- Work collaboratively with the wider Finance team to support service excellence
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About you

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- Experience in billing, revenue administration, finance operations, accounts receivable or similar
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- Strong experience working with high volumes of financial data in a complex or multi-site organisation
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- High attention to detail and ability to deliver accurate work within deadlines
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- Experience using computerised financial systems with strong data entry and reconciliation skills
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- Proficient in Microsoft Office, with advanced Excel skills highly regarded
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- Strong communication, customer service and stakeholder management skills
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- Ability to follow processes, work collaboratively and identify improvement opportunities
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- Certificate IV or Diploma in Business Administration desirable; aged care or community services experience advantageous
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- Permanent Australian working rights, such as Australian citizenship or permanent residency, are required due to system access requirements for this role
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About this location:

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A current opportunity is now available to join Bolton Clarke, Home & Community Support team.

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Why Work For Bolton Clarke:

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- Excellent work/life balance with shifts that suit your personal needs
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- A caring team environment with strong clinical and allied health support
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- Career progression and development opportunities
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- Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
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- Private health insurance and gym discounts
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- An Employee Assistance Program for staff and family
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Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

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Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

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If you have any further queries, please contact Troy Groves ()

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Desired Skills and Experience

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- Accounts Receivable
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- Billing Officer
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- Finance Officer
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- Revenue Officer
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- Reconciliations
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- Customer Accounts
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- Aged Care Finance
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- Community Services Finance
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📌 Finance Officer (Queensland)
🏢 Bolton Clarke
📍 Queensland