Job Description

Sylvania BMW is a highly reputable, dynamic and prestigious BMW dealership in the Southern suburbs of Sydney for over 20 years, representing a global brand. It is our mission to provide our clients with unparalleled individually tailored customer service.

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The products and services we provide are highly desired within a specific target market, demanding premium quality and professionalism.

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Fantastic opportunities are available to work within a luxury car dealership in the Sutherland Shire working within our Aftersales Department. We are currently searching for a Service Concierge / Receptionist to join our team.

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Reporting to the Aftersales Manager, you will be an integral part of our overall customer experience with responsibilities including but not limited to:

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Meeting and greeting customers as the first point of contact

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Answering of incoming telephone calls

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Booking Service Department appointments for customers

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Customer and vehicle database management

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Providing administrative support to the service team

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Offer and prepare refreshments for customers





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The ideal candidate will possess the following attributes:

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Cheerful and welcoming demeanour

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Excellent interpersonal and communication skills (written and verbal)

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Ability to perform calmly and efficiently in a fast paced setting

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Exceptional time management and organisational skills

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Conscientious and self-motivated with a strong eye for detail

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Committed to providing exemplary customer service and always willing to gothe extra mile

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Previous Automotive Industry experience in a similar role would be highly regarded, however applicants with relevant experience in other industries are encouraged to apply.

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If you're a people person, committed to the customer experience, then this role is for you.

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Please note that only shortlisted candidates will be contacted. If you have previously applied for this role and are still interested, please feel welcome to apply again.

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📌 Service Reception / Concierge (Dixons Creek)
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