Hilton Melbourne Little Queen Street is seeking a Front Office Leader to mentor and coach the Front Office Agents, managing shifts and ensuring smooth check-in/check-out with exceptional guest service. You will report to the Front Office Manager and work in a fast-paced, rotating shift workplace.
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Responsibilities include daily Front Office operations support, brand- standard adherence, guest issue resolution, and assisting with reservations quality checks, inventory and upselling opportunities.
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📌 Guest Relations Lead - Elevate Service and Team Growth (Victoria)
🏢 Hilton Hotels & Resorts
📍 Victoria
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