Job Description

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- Coach and develop the sales team with clear standards, weekly rhythms, and practical training.
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- Run daily follow-ups and pipeline hygiene (CRM discipline, next steps, and response times).
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- Partner with workshop/operations to align vehicle readiness, handovers, and customer timelines.
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- Improve conversion through better scripts, better offers, and better customer communication.
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- Protect brand reputation with honest advice and "quality-first" delivery standards.
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What you'll do

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- Own the end-to-end sales process: enquiry → consultation → test drive → negotiation → delivery.
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- Coach and develop the sales team with clear standards, weekly rhythms, and practical training.
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- Run daily follow-ups and pipeline hygiene (CRM discipline, next steps, and response times).
n
- Partner with workshop/operations to align vehicle readiness, handovers, and customer timelines.
n
- Improve conversion through better scripts, better offers,



and better customer communication.
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- Protect brand reputation with honest advice and "quality-first" delivery standards.
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What we're looking for

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- 3+ years in automotive sales (or equivalent high-ticket sales) with a proven track record.
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- Experience leading/coaching a team (formal or informal leadership is fine).
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- Strong communication: calm, clear, and customer-first.
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- Comfortable using a CRM and following structured processes.
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- High integrity: you don't overpromise, and you keep customers informed.
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Nice to have

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- Experience with imports, JDM enthusiast customers, or specialist vehicles.
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- Comfortable creating easy content (walkaround videos) to support sales.
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- Understanding of finance options and trade-in handling (we'll train you if needed).
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📌 Sales Manager (Williamstown)
🏢 IKIGAI Motors AU
📍 Williamstown