Forward Ability Support in New South Wales is recruiting a Call Centre Agent to provide exceptional customer service in a busy, not-for-profit setting. The role offers a permanent 4-day work week with hybrid options and a solid onboarding program, starting with comprehensive training.
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You will be the first point of contact for inquiries by phone and email, delivering empathetic support and guidance to customers while aiming for First Call Resolution on every interaction.
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📌 Customer Support Advocate -- 4-Day Week & Hybrid (Parramatta)
🏢 Forward Ability Support
📍 Parramatta
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