Job Description

IT Support Specialist (Videography & Studio Manager)

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About the Role

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We are seeking a proactive and tech-savvy IT Support Specialist (Videography & Studio Manager) to ensure a seamless technology and media production experience within our office environment. This role combines traditional IT support responsibilities with hands-on management of our podcast studio, video production setup, and multimedia workflows.

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The ideal candidate is highly organized, technically capable, creative, and comfortable supporting both internal technology operations and content production initiatives. You will work closely with cross-functional teams to maintain office IT systems, support employees, manage audiovisual equipment, and coordinate high-quality podcast and video productions.

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Key Responsibilities

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Videography Responsibilities

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- Operate cameras, microphones, lighting, and audiovisual equipment during podcast recordings, interviews, livestreams, webinars, and content shoots.
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- Capture high-quality video footage, behind-the-scenes content, and promotional materials for digital platforms and social media.
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- Assist in planning shot lists, production schedules, and recording workflows.
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- Ensure proper framing, lighting, audio quality, and visual consistency during productions.
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- Perform basic video editing, audio cleanup, color correction, and formatting using tools such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve.
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- Collaborate with marketing and creative teams to produce engaging multimedia content aligned with brand standards.
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- Assist with livestream setup and streaming platform management when required.
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Studio Manager Responsibilities

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- Oversee the daily operations, organization, and maintenance of the podcast and multimedia studio.
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- Prepare studio environments for podcasts, webinars, interviews, video shoots, and livestream productions.
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- Maintain and troubleshoot studio equipment including cameras, microphones, mixers, audio interfaces, teleprompters, lighting systems, and streaming devices.
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- Manage studio bookings, recording schedules, equipment availability, and production readiness.
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- Organize media storage, backups, production assets, and file management systems.
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- Ensure studio cleanliness,



cable management, equipment safety, and operational efficiency.
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- Monitor equipment performance and recommend upgrades, repairs, or replacements when necessary.
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- Maintain a professional and production-ready environment for internal teams, clients, guests, and executives.
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- Support special events, executive recordings, luxury events, and on-location productions when required.
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Collaboration & Project Coordination

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- Work closely with operations, marketing, creative, and leadership teams on technical and multimedia initiatives.
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- Participate in project planning, sprint activities, and operational improvement discussions.
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- Identify opportunities to streamline IT operations, studio workflows, and content production processes.
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- Provide flexible onsite support and assist with travel-related production or technical requirements when needed.
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IT Support & Infrastructure Management

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- Set up, configure, maintain, and troubleshoot desktops, laptops, monitors, printers, network devices, and office peripherals.
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- Manage hardware procurement, deployment, asset tracking, inventory, and lifecycle management.
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- Maintain office internet connectivity, Wi-Fi systems, meeting room technology, and endpoint devices.
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- Troubleshoot and resolve technical issues related to Windows, macOS, Google Workspace, Microsoft 365, and office productivity tools.
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- Support user account administration, permissions, email configurations, and collaboration platforms.
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- Assist with telephony and communication systems including RingCentral and Aircall.
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- Maintain documentation, IT procedures, and internal knowledge base resources.
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- Coordinate workstation setups, onboarding, and technical support for new employees.
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- Provide ongoing user training and support for workplace productivity and communication tools.
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Systems Integration & Automation

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- Implement and maintain integrations between business platforms such as Zoho, HubSpot, Calendly, Acuity, Avoma, Fireflies.ai, Zapier, Make.com, and GoHighLevel.
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- Assist with API-based integrations, workflow automations, and process improvements.
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- Test and evaluate new software, AI tools, and operational technologies to improve efficiency and scalability.
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- Collaborate with offshore IT teams to ensure system consistency, security, and operational alignment.
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Requirements

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- Associate's or Bachelor's degree in Information Technology, Computer Science, Multimedia Arts, Communications, or related field.
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- 2+ years of relevant IT support, audiovisual, or studio management experience.
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- Strong knowledge of:n n
- Windows and macOS environments
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- Google Workspace and Microsoft 365
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- Networking fundamentals and endpoint troubleshooting
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- Experience with podcast, livestream, or video production equipment.
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- Familiarity with CRM systems, telephony platforms, and workflow automation tools.
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- Understanding of integrations, APIs, and automation platforms such as Make.com and Zapier.
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- Basic web development skills (HTML/CSS/JavaScript) are a plus.
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- Experience with video editing software such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve is preferred.
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- Solid organizational, communication, and multitasking abilities.
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- Ability to manage both technical support and fast-paced production environments.
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Preferred Qualifications

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- Experience supporting content creators, podcast teams, or media production environments.
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- Familiarity with livestreaming platforms and webinar tools.
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- Knowledge of audio engineering, acoustics, or studio lighting principles.
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- Certifications such as CompTIA A+, Google Workspace Admin, or Microsoft certifications are advantageous.
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What Success Looks Like

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- Smooth daily IT operations with minimal downtime.
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- Efficient onboarding and technical support for staff.
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- High-quality podcast and video production output.
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- Well-maintained and organized studio environments.
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- Reliable integrations and streamlined workflows across business tools and platforms.
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📌 IT Support Specialist (Videography & Studio Manager) (Ungarie)
🏢 St Trinity Property Group
📍 Ungarie