Workforce Planner: Telephony, Forecasting & BI (New South Wales)

Workforce Planner: Telephony, Forecasting & BI (New South Wales)

21 Aug
|
GT Insurance
|
New South Wales

21 Aug

GT Insurance

New South Wales

Job Description

GT Insurance, based in Sydney, seeks a Workforce Planner to support operational performance through forecasting, capacity planning, scheduling and workforce optimisation across contact centre and claims operations.

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You will bridge operations, technology, reporting, and workforce planning, translating business demand into staffing requirements while ensuring telephony and reporting systems are configured, maintained, and leveraged effectively.

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📌 Workforce Planner: Telephony, Forecasting & BI (New South Wales)
🏢 GT Insurance
📍 New South Wales

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