Job Description

Queensland Cardiovascular Group – North Lakes QLD

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Queensland Cardiovascular Group (QCG) is seeking an experienced Medical Secretary to join our high-performing team, supporting our Cardiologists at our North Lakes clinic. This is a full-time opportunity and is suitable for a candidate who enjoys variety, teamwork and delivering exceptional patient experience.

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If you thrive in a fast-paced clinical environment, enjoy building relationships, and take pride in keeping things running smoothly — this could be the perfect next step in your career.

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About Us:

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Queensland Cardiovascular Group (QCG) enriches our patients' lives by improving their heart health. Established over 30 years ago, QCG is a leader in cardiovascular care, supporting 24 specialist Cardiologists across seven locations — five across Greater Brisbane and two on the Sunshine Coast.

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Our values are at the heart of everything we do:

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WE care about our patients, families, referrers, staff, doctors and shareholders

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WE lead the way in cardiovascular care through excellence in clinical standards and service

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WE trust each other, acting with integrity and fostering a safe, fulfilling workplace

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WE create success through collaboration and continuous improvement

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About the Role

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As a Medical Secretary at QCG, you'll play a vital role in ensuring the smooth and efficient operation of our clinics. You'll be the first point of contact for patients, delivering a warm, professional and patient-focused experienceand will be responsible for the following tasks:

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Manage and organize the specialist Cardiologist's diary, ensuring optimal allocation of appointments and resources.

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Efficiently schedule and coordinate medical appointments, tests, and procedureswith precision.

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Handle incoming callsfrom patients, medical professionals and internal departments professionally.

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Welcome and arrive patientswith a warm, patient-centric approach.

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Accurately process patient invoicingfor medical appointments, tests, and procedures.

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Maintain accurate records and data entryof confidential patient information.

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Efficiently manage and access medical recordswhile ensuring confidentiality and data security.

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Facilitate effective communicationbetween patients, cardiologists, and other medical professionals.

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Key Requirements:

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Proven experience as a Medical Secretary, or in a similar role in a healthcare setting.

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Exceptional communication, and interpersonal skills, with a strong patient focused approach.

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Highly collaborative team player with a positive, can-do attitude, and a proactive approach to overcoming challenges

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Excellent organisational and time management skills, with strong attention to detail and the ability to multitask effectively in a fast-paced environment.

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Proficiency in medical terminology and healthcare procedures, including Medicare, and health funds.

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Proficiency in standard office software, such as Microsoft Office Suite.

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Highly Regarded:

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Experience in cardiology and a hospital environment would be a significant advantage.

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What We Offer:

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Enjoy a outstanding work-life balance – Monday to Friday clinic hours, with no on-call or weekend work.

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Permanent, long-term opportunity – Join a team that values stability and career growth.

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Competitive salary package – Be rewarded for your expertise and dedication.

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Grow your skills with industry leaders – Access ongoing professional development, including dedicated L&D; benefits and direct leadership support.

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Once trained, you can enjoy responsibility to two primary testing cardiologist's clinics

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Work with a passionate and supportive team – Join a dynamic, collaborative environment surrounded by like-minded professionals.

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Queensland Cardiovascular Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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📌 Medical Secretary (Queensland)
🏢 Queensland Cardiovascular Group
📍 Queensland