NEC Australia is seeking a Problem Coordinator – ITSM Specialist to drive root cause analysis and prevent incidents across a multi-vendor setting. You’ll work with service managers, technical experts and customer stakeholders to deliver best-practice Problem Management and continuous service improvement.
The role requires ITIL expertise, 3–5+ years in ITSM, NV1 clearance, and proficiency with ServiceNow.
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📌 ITSM Problem Coordinator: Root Cause & Service Improvement (Canberra)
🏢 NEC
📍 Canberra
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