Lead a team. Deliver unforgettable travel experiences. Grow your career with thl.
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We're looking for an enthusiastic and hands-on Assistant Branch Manager to support our branch operations, lead a high-performing team, and help deliver exceptional customer experiences.
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This is a fantastic opportunity for an experienced supervisor or hospitality leader looking to take the next step in their management career.
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About the Role
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What You'll Be Doing:
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Lead and support a team delivering exceptional customer experiences
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Assist in the day-to-day management of branch operations
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Drive customer satisfaction, sales performance, and operational efficiency
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Coach, develop, and motivate team members to achieve their best
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Coordinate vehicle readiness to ensure customers start their journey on time
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Build strong relationships with suppliers, contractors, and service partners
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Champion a positive safety culture and operational excellence
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What You'll Bring:
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Leadership experience in tourism, hospitality, customer service, retail, rentals, or a similar industry
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Strong communication and people leadership skills
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The ability to make decisions and solve problems in a rapid-paced environment
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Experience managing competing priorities and operational demands
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Confidence using computer systems and Microsoft Office
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Availability to work a rotating roster including weekends and public holidays
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RV, tourism, vehicle rental, or automotive industry experience is highly regarded but not essential.
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Why Join thl?
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Free motorhome holidays for eligible employees
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Career development opportunities across Australia, New Zealand and global operations
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Ongoing leadership development and training
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Supportive and collaborative team environment
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Work in the exciting tourism and travel industry
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Employee discounts and wellbeing initiatives
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Be part of a recognised global brand helping people create unforgettable travel experiences
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We're proud to be an equal opportunity employerand welcome applicants from all backgrounds. Diversity, inclusion, and belonging are at the heart of what we do.
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Aboriginal and Torres Strait Islander peoples are encouraged to apply.