Job Description

Medical Receptionist/Administration Assistant

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Little Kingdom Therapy is a privately owned, multidisciplinary allied health practice providing Psychology, Speech Pathology and Nutrition services to children and families across our three Melbourne clinics.

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Due to continued growth, we are seeking a motivated and organised Medical Receptionist / Administration Assistant to join our friendly administration team.

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This is an exciting opportunity for someone who enjoys working in a busy healthcare environment and takes pride in delivering exceptional customer service while maintaining a high level of accuracy.

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Little Kingdom Therapy is a privately owned, multidisciplinary allied health practice providing Psychology, Speech Pathology and Nutrition services to children and families across our three Melbourne clinics.

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Due to continued growth, we are seeking a motivated and organised Medical Receptionist / Administration Assistant to join our friendly administration team.

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This is an exciting opportunity for someone who enjoys working in a busy healthcare environment and takes pride in delivering exceptional customer service while maintaining a high level of accuracy.

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About the Role

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Your responsibilities will include:

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- Greeting participants and visitors in a warm and professional manner.
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- Managing incoming telephone calls and email enquiries.
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- Scheduling appointments and preparing recent participant documentation.
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- Processing invoices and receipting payments.
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- Liaising with participants, families and plan managers.
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- Managing outstanding accounts.
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- Processing Medicare claims.
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- Performing daily EFT reconciliations.
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- Completing data entry and general administrative duties.
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- Scanning and maintaining electronic client records in our paperless practice.
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- Providing administrative support to our clinical team.
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- Working directly with the Practice Manager.
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About You

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To be successful in this role, you will:

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- Have previous reception or administration experience (healthcare experience is highly regarded but not essential).
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- Demonstrate exceptional attention to detail and accuracy.
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- Be able to follow established procedures consistently.
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- Have excellent organisational and time management skills.
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- Be confident managing multiple tasks and competing priorities.
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- Possess excellent written and verbal communication skills.
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- Be proactive and willing to ask questions when clarification is required.
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- Work well both independently and as part of a collaborative team.
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- Be adaptable to work across our Keilor Downs, Keilor East and Ascot Vale clinics.
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- Be well presented, reliable and professional.
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A current Working with Children Check and Police Check will be required prior to commencement.

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Why Join Little Kingdom Therapy?

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At Little Kingdom Therapy, we pride ourselves on providing a supportive, collaborative and positive workplace where our administration team plays an integral role in delivering outstanding service to our participants and their families.

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📌 Medical Receptionist/Administration Assistant (Brim)
🏢 Little Kingdom Therapy
📍 Brim