Job Description

Australian Coffee and Dough – Mount Kuring-Gai NSW

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Reporting to the QA Manager, this hands-on role combines factory floor quality monitoring, food safety and quality systems management, staff training, customer complaint investigations, environmental monitoring, compliance activities and continuous improvement initiatives.

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You will play a key role in driving food safety, quality, GMP compliance and operational excellence across our growing food manufacturing business.

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Key Responsibilities

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- Conduct GMP, hygiene and food safety inspections across production and warehouse areas.
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- Monitor product quality and verify compliance with product specifications.
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- Conduct metal detector, scale and equipment verification and calibration checks.
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- Conduct training in GMP, Food Safety, Allergen Management, Hygiene and Food Safety Culture.
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- Monitor waste, rework and yield performance, identifying opportunities for improvement.
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- Provide daily quality feedback, coaching and improvement recommendations to production teams.
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- Conduct monthly environmental monitoring and verification swabbing activities.
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- Raise and investigate non-conformances and corrective actions.
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- Assist with customer complaint investigations, root cause analysis and CAPA implementation.
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- Review production, cleaning and quality records to ensure accuracy and compliance.
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- Support food safety, quality, certification and customer compliance programs, including internal and external audits.
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- Maintain and support quality programs, including GMP, HACCP, SQF, Allergen Management, Environmental Monitoring, Calibration and Corrective Action Programs.
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About You

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- Experience in food manufacturing.
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- Strong attention to detail.
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- Good communication and organisational skills.
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- Ability to work independently and as part of a team.
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- HACCP and SQF knowledge.
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Cookie Man is seeking a Quality Systems Coordinator to join our Quality Assurance team.

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Reporting to the QA Manager, this hands-on role combines factory floor quality monitoring, food safety and quality systems management, staff training, customer complaint investigations, environmental monitoring, compliance activities and continuous improvement initiatives.

n

You will play a key role in driving food safety, quality, GMP compliance and operational excellence across our growing food manufacturing business.

n

Key Responsibilities

n

n
- Conduct GMP, hygiene and food safety inspections across production and warehouse areas.
n
- Monitor product quality and verify compliance with product specifications.
n
- Conduct metal detector, scale and equipment verification and calibration checks.
n
- Conduct training in GMP, Food Safety, Allergen Management, Hygiene and Food Safety Culture.
n
- Monitor waste, rework and yield performance, identifying opportunities for improvement.
n
- Provide daily quality feedback, coaching and improvement recommendations to production teams.
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- Conduct monthly environmental monitoring and verification swabbing activities.
n
- Raise and investigate non-conformances and corrective actions.
n
- Assist with customer complaint investigations, root cause analysis and CAPA implementation.
n
- Review production, cleaning and quality records to ensure accuracy and compliance.
n
- Support food safety, quality, certification and customer compliance programs, including internal and external audits.
n
- Maintain and support quality programs, including GMP, HACCP, SQF, Allergen Management, Environmental Monitoring, Calibration and Corrective Action Programs.
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About You

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- Experience in food manufacturing.
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- Strong attention to detail.
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- Valuable communication and organisational skills.
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- Ability to work independently and as part of a team.
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- Computer literacy including Microsoft Office.
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- HACCP and SQF knowledge.
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- Internal auditing experience.
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- Bakery or food manufacturing experience.
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- Food Science, Food Technology or related qualifications.
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Why Join Us?

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- Opportunity to build your QA career.
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- Work closely with experienced Quality and Operations leaders.
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- Hands-on involvement in quality, food safety and continuous improvement projects.
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- Stable and growing Australian food manufacturing business.
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- Opportunity to develop into a Quality Assurance leadership role.
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- Exposure to SQF, customer compliance and food safety management systems.
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If you are passionate about food safety, quality and continuous improvement, we would love to hear from you.

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📌 Quality Systems Coordinator (Hornsby)
🏢 Australian Coffee And Dough
📍 Hornsby