Job Description

Are you an experienced real estate professional who thrives in a fast-paced, high-performance environment?

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Wer on the hunt for an exceptional Customer Service Manager (CSM) / Personal Assistant to join our high-volume, high-energy real estate team.

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This is not your average administration role. Yourr the backbone of a lead agent, ensuring every client receives an exceptional experience while keeping the day-to-day operations running seamlessly.

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What your youror doing:

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- Managing campaigns from list to sold
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- Coordinating contracts and compliance
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- Liaising with buyers, sellers, solicitors and suppliers
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- Managing calendars, appointments and priorities
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- Delivering exceptional customer service at every touchpoint
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- Supporting a high-performing lead agent in a busy, fast-paced setting
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- Event organising
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- CRM/Data Management
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What werr looking for:

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- Previous real estate experience is essential
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- Experience in a CSM, PA or administration role within real estate
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- Outstanding organisation and time management skills
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- Ability to juggle multiple priorities without missing a beat
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- Excellent communication and problem-solving skills
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- A positive, proactive attitude and strong attention to detail
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- Someone who genuinely enjoys being part of a high-performing team
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Why join us?

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- Work alongside a high-performing lead agent and Associate.
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- Be part of a driven, supportive and ambitious team culture.
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- No two days are the same.
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- Opportunity to grow and develop your career in real estate.
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If your yourrs organised, thrive under pressure, and love delivering an exceptional client experience, werrd love to hear from you.

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📌 CSM (Customer Service Manager) (Ipswich)
🏢 STRUD Property
📍 Ipswich