Job Description

Peppers The Hills Lodge is a 4 1/2 Star Boutique Hotel, with 97 rooms. Perfectly located in the heart of Norwest Business Park. The Hills Lodge offers a range of Guest facilities, starting from our well-known reputable restaurant Nobles, Temple Day Spa, Outdoor lap pool, and 5 spacious Event spaces.

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We have an exciting role which has become available for a Part‐time Night Auditor to cover Saturday-Monday during the hours of 11pm - 7am, with potential for more shifts. We are looking for a reliable and detail-oriented Night Auditor to join our team. The Night Auditor is responsible for managing the front desk during overnight hours, assisting guests, and completing daily financial and administrative tasks.

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What your day will look like:

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Greet and assist guests during the overnight shift

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Handle check-ins and check-outs

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Respond to guest inquiries and resolve issues professionally

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Balance and reconcile daily financial transactions

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Prepare daily reports for management

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Process payments and maintain accurate records

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Ensure the safety and security of the hotel during the night shift

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What the ideal candidate will have:

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Sound knowledge of Opera Cloud PMS Systems

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Proficient in Microsoft Office, Tech Savvy

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Ability to work independently & within a team setting

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Ability to handle issues in calm manner - Think outside the box

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Advanced communication skills

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Well organized, with excellent attention to detail & time management

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Be motivated and responsible & have a friendly & outgoing personality

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📌 Night Auditor (Hatfield)
🏢 Peppers The Hills Lodge
📍 Hatfield