Job Description

•4-month daily rate contract, Sydney CBD, 5 days on-site

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•Not-for-profit organisation, Must have Driver Licence

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•Maximum a week notice, access to car required

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This is a great opportunity for a Technical Field Engineer to join a busy, collaborative team supporting a multi-site environment, delivering high-quality support both remotely and on-site.

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About You

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- Strong communication skills, with the ability to provide excellent customer service across all levels of the business.
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- Experience in desktop support, field support or end user support roles (3+ years preferred).
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- Hands-on experience supporting PC hardware, end user devices and associated peripherals.
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- Good understanding of networking fundamentals and troubleshooting connectivity issues.
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- Experience supporting technologies such as AV systems, telephony or communications infrastructure.
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- Relevant IT qualifications (Cert IV or equivalent experience).
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- Full driver's licence and access to a vehicle required.
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About the Role

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- Provide Level 2 and 3 end user support across desktops, laptops and mobile devices.
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- Deliver both remote and face-to-face support across multiple sites.
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- Troubleshoot hardware, software and network-related issues to restore services quickly.
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- Support a range of technologies including end user devices, communications systems and site-based infrastructure.
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- Manage and track incidents through to resolution, ensuring strong user communication throughout.
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- Participate in an after-hours on-call roster as part of the support team.
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What's In It For You?

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- Opportunity to work across a diverse, multi-site environment.
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- Join a cooperative team delivering critical support services.
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- Work within an organisation focused on making a meaningful impact.
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📌 IT Technical Field Engineer (New South Wales)
🏢 Emmbr
📍 New South Wales