Job Description

Research Consultant | Brand, CX & Customer Strategy

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Enjoy the agility and influence of an independent consultancy, combined with the scale and expertise of a multidisciplinary team of 60+ researchers, strategists, analysts and design thinkers.

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Today, they're one of Australia's largest and most successful strategic insights consultancies.

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Flexibility is built into the culture. Work from a vibrant central Sydney office when collaboration matters, from home when it doesn't, and enjoy genuine autonomy over how you work.

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- Benefits include additional annual leave, dedicated wellbeing days, generous parental leave, tailored learning and development programmes, and a packed social calendar
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Leading Strategic Insights Consultancy

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Enjoy the agility and influence of an independent consultancy, combined with the scale and expertise of a multidisciplinary team of 60+ researchers, strategists, analysts and design thinkers.

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Today, they're one of Australia's largest and most successful strategic insights consultancies.

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Flexibility is built into the culture. Work from a vibrant central Sydney office when collaboration matters, from home when it doesn't, and enjoy genuine autonomy over how you work.

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- Benefits include additional annual leave, dedicated wellbeing days, generous parental leave, tailored learning and development programmes, and a packed social calendar
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What You'll Be Working On

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Trusted partner to leading brands

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Work with an impressive portfolio of ASX-listed organisations across banking, financial services, property, retail and telecommunications.



Projects span bespoke consulting engagements, strategic ad hoc research and complex tracking programmes.

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Strategic problem solving

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Help clients make smarter decisions across CX, brand strategy, customer segmentation, pricing, portfolio optimisation, innovation and comms strategy.

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Collaborative excellence

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Join a team that values individual contribution but believes the best work happens together.

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Thrive in teams

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Thrive as an individual but achieve greatness together.

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Dare to be great

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Unafraid to aim higher, adapt to disruption and imagine current possibilities.

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Value diversity

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Connecting diverse skills and people is the foundation of creativity.

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Keep it real

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Life is short. Drive ambition with a healthy work and life balance.

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Measure Success

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By your level of influence with clients.

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Profile We're Looking For

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- Solid experience within a market research agency
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- Strong understanding of quantitative research methodologies and their strategic application across diverse industries
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- Strong analytical, interpretive, and storytelling skills
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- Q skills essential or similar stats package
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- Natural client relationship management and presentation skills
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- Growing commercial acumen, including budgeting, pricing, and profitability
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- Tertiary qualifications in marketing, social sciences, psychology, business, or a related field
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Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities,

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📌 Research Consultant | Brand, CX & Customer Strategy (New South Wales)
🏢 Resources Group
📍 New South Wales