Job Description

About Us

n

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

n

The next step in your career starts here...

n

As Branch Manager at Coates Port Hedland, you'll take ownership of the branch's success, leading a team of eight, including an Assistant Branch Manager, Customer Service Coordinator, Leading Hand and four skilled Mechanics.

n

In this hands-on leadership role, you'll balance people leadership, customer relationships, commercial performance and operational excellence. Your focus will be on creating an engaged, safety-first culture while driving branch growth, fleet utilisation, profitability and exceptional customer experiences.

n

This is an opportunity to build on an established operation while developing your leadership career with Australia's leading equipment hire and solutions provider.

n

You'll Enjoy Variety In Your Role Including

n

n
- Leading, coaching and developing your team to deliver outstanding customer service and operational results.
n
- Building a strong branch culture focused on safety, teamwork and accountability.
n
- Managing branch performance across revenue growth, profitability, fleet availability and utilisation.
n
- Strengthening relationships with existing customers while identifying recent business opportunities.
n
- Overseeing workshop and fleet operations to ensure equipment is ready, reliable and available when customers need it.
n
- Managing branch budgets, P&L; performance and key operational metrics.
n
- Ensuring compliance with Coates' Zero Harm safety standards and operational procedures.
n

n

What You'll Bring To The Role

n

n
- Previous leadership experience in an operational, industrial,



equipment hire, trade or service-based environment.
n
- A proven ability to lead, develop and support teams to achieve strong results.
n
- Experience managing budgets, KPIs and branch or business performance.
n
- A customer-focused approach and the ability to build strong relationships.
n
- Strong problem-solving skills and the confidence to make decisions in a fast-paced environment.
n
- Excellent communication skills, both written and verbal.
n
- Strong computer literacy, including Microsoft Office and customer management systems.
n

n

What You'll Get In Return

n

We provide our team with a wide range of perks and benefits, including:

n

n
- Tool of the trade vehicle
n
- Quarterly operational incentives
n
- Housing assistance and power subsidies
n
- Development and career progression pathways
n
- Access to our employee discounts, benefits and wellbeing program
n
- Purchased additional leave program
n
- Novated leasing and salary sacrifice
n
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
n
- Volunteering opportunities through the Coates Foundation
n

n

Looking for more reasons to join Coates?

n

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

n

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

n

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

n

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

n

Coates. Equipped for you.

#J-18808-Ljbffr

📌 Branch Manager (Port Hedland)
🏢 Coates
📍 Port Hedland