Job Description

Medical Secretary /PA to Specialist Surgeon

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We are seeking a highly motivated and experienced Medical Secretary/PA – ideally with a background in specialist settings - to join our established administration team, to provide exceptional support to our ENT Surgeons.

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Melbourne ENT Group is a very busy specialist practice which supports 9 Surgeons. Your role will be to provide proactive, dedicated support to 2 of our young surgeons. Their practices are growing and so we're keen to have a team member who is excited about the opportunity to be involved in this exciting phase of MEG's development.

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Key Responsibilities

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- Extensive diary management and patient bookings
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- Providing professional and sensitive service to a wide variety of patient groups
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- Managing patient queries and running consulting sessions
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- Coordinating theatre bookings and liaising with hospitals and anaesthetists, as well as surgical billing and debt recovery as required
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- Preparing and processing medical documentation (referrals, reports, correspondence, consent forms, High Cost Drug forms, liaison with the Cochlear team as required)
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- Diligent and enthusiastic approach to work with high attention to detail, time management and multi-tasking ability
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- Ability to work collaboratively within a broader team
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- Proven experience as a specialist Medical Secretary/PA
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- Calendar organisational skills are paramount!
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- Energetic and friendly disposition
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- Reliable and punctual work commitment
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- Excellent communication (written and verbal) and interpersonal skills with the ability to liaise effectively with patients, medical professionals, peers and stakeholders
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- Ability to work autonomously and in a team environment, with demonstration of problem solving and initiative where appropriate
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- Exercise discretion, integrity and sensitivity to the needs of our patient groups
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What we offer

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This is an opportunity to be part of an established and growing business that respects and values your skills and experience. You'll be joining a supportive, friendly, team-oriented team who are inclusive and high-functioning, and most of all genuinely fun to work alongside of.

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📌 Medical Secretary /PA to Specialist Surgeon (Williamstown)
🏢 Melbourne ENT Group
📍 Williamstown