Are you ready to transition your hospitality expertise from day-to-day store operations to shaping the bigger picture behind the scenes? Yogurberry Australia is seeking a dedicated Franchise Support Representative to join our team based full time at our head office in Silverwater.

Key Responsibilities

- First point of contact for franchise partners, assisting with operational queries, workflow guidance, and general business support
- Store compliance and inspections conducted regularly on site across store locations to maintain high quality, hygiene, and brand consistency
- Hands-on operational and leadership training for store staff and managers, ensuring consistency and excellence across the team
- Site visits and reporting to prepare clear follow-up inspection reports and action plans that guide franchise owners towards continuous improvement

About You





You are a detail-oriented professional with a background in management—experience within food service or franchising is highly regarded. Your hands-on experience managing a store will come in handy, allowing you to bring a personal touch and genuine empathy to everyday franchisee communication.

What we would like you to bring

- Proven management experience within the food & beverage industry
- Sound knowledge of Microsoft Office suite and Google Workspace apps
- You must hold a valid driver's licence
- Have your own vehicle
- Willingness to travel locally and interstate for store visitation cycles

What We Offer

- Travel allowance to cover work-related travel and store visits
- Opportunity to grow your career within an expanding head office team

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📌 Franchise Support Consultant (Parramatta)
🏢 Yogurberry
📍 Parramatta