Job Description

Are you an experienced, hands-on e-commerce professional ready to take the next step in your career?

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Pisces needs your help! Having previously outsourced our digital operations, we are bringing our eCommerce functions in-house to build an agile, dedicated team from the ground up.

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With annual group revenues exceeding $30 million across a portfolio of established online retail and wholesale businesses, this role offers incredible scope. As our eCommerce Specialist, you will be responsible for the day-to-day operational duties of our eCommerce assets - transitioning agency functions in-house, maintaining storefront operations, and keeping our product catalogues sharp, accurate, and high-converting.

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The Role

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You will oversee the daily operations of our retail (B2C) and wholesale (B2B) websites to ensure product launches, site updates, and visual content are executed seamlessly.

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Key Responsibilities

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1. Operations

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- Operate day-to-day workflow for in-house Shopify and SEO performance, graphic design, product photography, and supporting other team members.
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- Ensure the smooth transition of day-to-day tasks from external agencies to the internal team.
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- Establish efficient task workflows for photography shoots, image editing, design requests, and product uploading.
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2. Product & Catalogue Management

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- Oversee end-to-end product listings, ensuring rich descriptions, precise specifications, SEO keywords, and accurate categorization.
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- Maintain master data across all online channels, ensuring pricing, stock levels, and product variants sync correctly.
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- Audit site content regularly to fix broken links, missing image assets, and listing errors.
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3. Website Maintenance & Merchandising

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- Manage day-to-day website updates, homepages, visual merchandising banners, and landing pages across both retail and wholesale sites.
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- Oversee B2B wholesale portals, ensuring custom customer pricing tiers, trade account setups, and bulk order workflows operate smoothly.
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- Troubleshoot basic site issues, liaise with web developers on technical fixes, and monitor site performance metrics.
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4. Content & Visual Quality Control

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- Work with your team to create campaign assets, banners, flyers, and product shoots.
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- Review final visual assets to ensure they meet brand guidelines and optimized web standards.
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5. Performance Tracking & Optimisation

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- Monitor daily traffic, sales, conversion rates, and cart abandonment using Google Analytics (GA4) and platform dashboards.
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- Implement continuous improvements to site search, filtering, navigation, and checkout funnels.
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What We're Looking For

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- Relevant Experience: 3-5 years of experience in a dedicated e-commerce role in B2C and/or B2B online storefronts.
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- Platform Expertise: Strong hands-on experience with major e-commerce platforms (e.g., Shopify / Shopify Plus, OpenCart etc) and CMS/backend environments.
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- Data & Catalogue Experience: Solid understanding of CSV/data imports, product taxonomy, PIM/ERP connections, and SEO best practices.
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- Commercial Mindset: High attention to detail with an understanding of customer user journeys, conversion rate optimisation, and retail/wholesale trade.
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Remuneration & Package Structure

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- Base Salary: $90,000 - $110,000 + Superannuation
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- Perks: Hybrid work flexibility, staff discounts across group brands, and a explicit path for growth as the in-house department expands.
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📌 E-Commerce Specialist (Queensland)
🏢 Pisces Enterprises
📍 Queensland