Job Description

Motel Management Couple

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Mossman QLD & Port Douglas QLD Motels

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Looking for a Challenge? Help Us Build Something Better.

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We are a privately owned hospitality group operating a growing portfolio of regional Queensland motels. As we continue expanding through acquisitions, we're looking for experienced, hands-on Motel Management Couples who enjoy taking on a challenge and making a real difference.

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Let's be upfront—we don't operate luxury 4 or 5-star resorts. Some of our motels require improvement, stronger operational systems, and managers who aren't afraid to roll up their sleeves.

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If you're the type of couple who enjoys turning an underperforming property into one that guests love, takes pride in improving standards, and wants to leave a lasting impact, we'd love to hear from you.

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This chance may suit experienced motel managers, hospitality professionals, or relief management couples seeking ongoing placements or long-term opportunities.

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The Role

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You will be responsible for the day-to-day operation of one of our Queensland motels, ensuring guests receive friendly service while continuously improving the presentation, performance and reputation of the property.

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This is a genuine hands-on management role where no two days are the same.

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Front Office & Administration

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- Welcoming guests and managing check-in/check-out
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- Managing reservations and online travel agent (OTA) platforms
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- Using RMS or similar booking systems
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- Processing payments and daily reconciliations
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- Basic bookkeeping and financial reporting
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- Monitoring occupancy and business performance
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- Responding professionally to guest feedback and online reviews
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- Managing administration and compliance requirements
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- Leading and supporting motel staff where applicable
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Operations & Property Presentation

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- Assisting with housekeeping when required
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- Maintaining high room presentation standards
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- General grounds, gardens and pool upkeep
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- Performing minor maintenance and repairs
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- Coordinating trades where necessary
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- Stock ordering and inventory management
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- Identifying opportunities to improve the guest experience and property standards
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As managers, there may also be occasions where you assist with late arrivals, guest issues, or unexpected operational matters outside normal business hours.

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About You

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We're looking for couples who:

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- Have previous motel, accommodation or hospitality management experience
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- Are confident using RMS or similar booking systems
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- Have sound financial and administrative skills
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- Enjoy practical maintenance and problem-solving
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- Take pride in presenting a clean, welcoming property
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- Deliver exceptional customer service
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- Are self-motivated, organised and reliable
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- Enjoy improving businesses rather than simply maintaining them
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- Can work independently and make decisions with confidence
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- Are adaptable, resilient and willing to embrace regional living
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- Want to be part of a growing hospitality group where your efforts genuinely make a difference
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Police clearances and drug screening may be required.

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Applicants must hold their own ABN or ACN.

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You are a power couple and have worked together in motel couple management building together!

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What We Offer

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- On-site accommodation during your placement
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- Ongoing support from our National Operations Team
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- Opportunities for ongoing relief work or permanent placement
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- The chance to grow with an expanding hospitality group
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- The satisfaction of transforming motels and creating memorable guest experiences
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- A role where your hard work will be recognised and valued
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Ready for Your Next Challenge?

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If you're looking for more than just another motel management position and want the opportunity to improve properties, grow occupancy, and make a genuine impact, we'd love to hear from you.

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