Puig is a third-generation family-owned fashion and fragrance business based in Barcelona, founded in 1914 by Antonio Puig. Our company's entrepreneurial spirit, creativity and passion for innovation has made Puig a challenger in the beauty and fashion world. Present in fashion and in the three prestige beauty categories (fragrances, makeup and dermo-cosmetics) our brand portfolio generates engagement through evocative storytelling that connects with people's emotions.
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Puig creates unique and highly desirable beauty and fashion Love brands that empowers people to reinforce their self-esteem and find their own expression, in a family company that aims to leave a better world for the next generation. Our Australian portfolio includes Global Brands such as Carolina Herrera, Rabanne and Jean Paul Gaultier.
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About The Role
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The key objective of the Puig Fragrance Specialist is to be a customer centric Brand Ambassador. As a Puig Fragrance Specialist, you will deliver exceptional customer service and promote Puig brand awareness through understanding and effectively responding to customer needs in order to achieve and exceed budgeted sales.
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This role will be based at our Myer Pacific Fair location and will be consistent of approximately 25 hours per week and requires availability on across weekdays and weekends.
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Duties
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- Consulting and educating customers on the features and benefits of Puig products
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- Actively attracting new customers and maintaining our existing loyal customer base
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- Achieve budgeted sales targets by recommending and selling products in line with customer requirements
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- Attend relevant training sessions in order to drive product knowledge and enhance selling skills
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- Upholding the exceptional in-store experience and store presentation that Puig is regarded for
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- Drive Puig activation and promotional events in line with business objectives
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- Build positive relationships with in-store management, Account Managers and Head Office team
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Our ideal Fragrance Specialist
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- Previous retail industry/ guest services experience (preferably within beauty or fragrance)
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- Passionate about retail, fragrance and beauty
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- Strong written and verbal communication skills
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- Experience in generating customer loyalty and maintaining a strong client base
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- Understanding of targets, sales tracking and reporting
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- Excellent customer service skills with an empathic, collaborative approach
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- Flexibility and availability to work a varied roster in line with store trading hours
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Benefits & Culture
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- Very competitive hourly rate of pay
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- Opportunities for career development and growth
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- Collaborative team environment
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- Prospect to work with global Luxury brands
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📌 Fragrance Assistant Counter Manager (City of Gold Coast)
🏢 Puig Asia Pacific
📍 City of Gold Coast
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