Job Description

With significant growth in business and ensuring a proactive service approach, Sunco Motors are looking for a full-time Service Manager to join our team.

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You will be supported by a superior Group Management team and in turn, support our motivated and dedicated staff.

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Responsibilities Include:

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- Manage the day-to-day productivity of your Service team to ensure Customer satisfaction
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- Guide, support, assess and review staff performance
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- Embody and lead a positive team culture
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- Complaint management and Quality Control
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- Compliance and Audit Management
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- Ensure your Service Team adheres to the Company Policies and Procedures and understands the importance of WHS
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Key Characteristics of the Applicant Include:

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- Previous Automotive Service Supervisor / Management experience essential to progression -Dealership experienced will be highly regarded
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- Automotive Trade qualified with sound fault finding and diagnostics skills
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- The ability to work with computerised maintenance systems
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- Demonstrated ability to achieve and exceed KPI's including CSI's
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- Strong customer satisfaction approach (both internal and external customers)
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- Understanding of business needs and financial reporting
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- Excellent time management and organisational skills
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About You:

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- A consummate Professional, motivated by results and able to foster a positive Team culture
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- Hands-On Automotive Industry knowledge and experience
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- Strong leadership skills
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- DMS experience preferred
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- Strategic and forward-thinking
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- A passion for the Automotive Industry
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- Qualified presentation at all times – Lead by example
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- Dedicated to delivering QUALITY Customer Service
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- Current Manual Driver's License(essential)
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The Benefits:

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- Generous salary package with a competitive Incentive Bonus Structure
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- Positive team environment
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- Payroll processed weekly
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- We offer modern facilities, and a highly experienced management team to support you in your career, all while providing on-going manufacturer training and professional development.
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NB: Only shortlisted applicants will be contacted, and all applications will be treated with strict confidence.

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The Sunco Motors Group is a family-owned business successfully operating multi-award-winning dealerships, who have been servicing the motoring needs of Sunshine Coast residents for 3 decades. We have since grown to include Hervey Bay, Maryborough, and Kingaroy.

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📌 Service Manager QLD (Queensland)
🏢 SUNCO MOTORS
📍 Queensland