Job Description

As the Online Producer, you will take ownership of the end-to-end delivery of digital content and experiences, ensuring customers can easily access information, complete transactions and manage their online journeys.

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A key focus will be supporting digital experiences for business and SME customers, working closely with Product, UX, Marketing, Commercial and Technology teams to improve customer outcomes and digital performance.

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- Contract Prospect
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- Market Rates
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- Brisbane Based
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Key Responsibilities

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- Manage the publishing, maintenance and updating of digital content using Adobe Experience Manager.
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- Own the end-to-end delivery of online content and customer experiences.
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- Support customer journey optimisation through testing, analysis and continuous improvement.
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- Contribute to experimentation and personalisation initiatives using Adobe Target.
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- Monitor customer behaviour, digital performance and engagement metrics.
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- Produce reporting and actionable insights to support business decisions.
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- Support digital experiences designed for SME and business customers.
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- Troubleshoot CMS, content and digital experience issues.
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- Maintain strong governance, accessibility,



quality assurance and publishing standards.
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- Collaborate with Product, UX, Marketing, Commercial and Technology stakeholders.
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About You

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You will be an experienced digital content professional with strong Adobe Experience Manager expertise and an understanding of digital optimisation and analytics.

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You will bring:

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- Strong hands-on experience with Adobe Experience Manager.
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- Experience using Adobe Target.
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- Working knowledge of HTML, CSS and JavaScript.
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- Experience with Adobe Analytics, Google Analytics or similar platforms.
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- Experience using Pendo or other digital product analytics tools.
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- An understanding of web optimisation and experimentation methodologies.
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- Strong stakeholder management and communication skills.
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- The ability to work effectively within a cross-functional delivery environment.
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Experience supporting SME, loyalty or business customer digital experiences would be highly regarded, along with broader exposure to Adobe Experience Cloud, personalisation practices and Agile delivery environments.

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📌 Content Producer (Queensland)
🏢 Talent
📍 Queensland