Job Description

About ACCORD CARE

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ACCORD CARE provides Supported Independent Living, in‐home care, and community‐based disability supports under the NDIS.

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We focus on:

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- Structured, consistent support delivery
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- Clear care planning and clinical guidance
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- Trained teams working in high‐responsibility environments
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- Secure, person‐centred care that maintains dignity and independence
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High-Intensity SIL Support Role – Complex Care Setting

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This is a high‐responsibility Supported Independent Living (SIL) role supporting a participant with complex physical care needs in Ferntree Gully.

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You will work as part of a consistent, trained support team delivering structured, hands‐on care where safety, accuracy, and calm decision‐making are essential every shift.

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This is not a general disability support role. It requires experience in high physical support or complex care environments and the ability to confidently follow clinical care plans in a structured home setting.

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What Your Shift Will Involve

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You will be responsible for delivering safe, structured care including:

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- Providing personal care including hygiene, grooming, and daily living support
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- Performing safe manual handling and hoist transfers (2:1 support where required)
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- Supporting mobility using assistive equipment such as wheelchairs, pressure care mattresses, and adjustable beds
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- Assisting with meal preparation including modified diets and dysphagia‐aware support
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- Providing continence care and supporting skin integrity management
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- Completing pressure care routines and scheduled repositioning
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- Monitoring participant wellbeing and escalating any changes immediately
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- Supporting household tasks including cleaning and laundry
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- Following detailed care plans, risk management strategies, and escalation procedures at all times
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- Completing accurate documentation during and after shifts
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What Success Looks Like

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- Consistently delivering safe, reliable high‐intensity care
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- Maintaining participant stability and comfort across shifts
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- Identifying and escalating changes in condition early and accurately
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- Working effectively within a structured SIL team workplace
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- Strict adherence to care plans, clinical guidance, and safety protocols
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This Role Suits You If You Are

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- Calm, reliable, and confident in high‐responsibility care environments
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- Experienced in high physical support, complex care, or SIL settings
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- Comfortable following structured clinical care plans and escalation pathways
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- Strong in communication and teamwork within care environments
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- Committed to maintaining dignity, safety, and consistency in care delivery
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This Role May NOT Suit You If You

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- Prefer low‐responsibility or routine‐only care work
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- Are not confident with manual handling or complex care requirements
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- Struggle to follow structured procedures and clinical direction consistently
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Essential Requirements

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- Certificate III or IV in Disability, Individual Support, Aged Care, or equivalent
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- Experience in high physical support or complex care environments
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- Manual handling and hoist experience
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- Experience with personal care, continence care, and meal assistance
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- Strong understanding of care plans, scope of practice, and escalation procedures
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- Current NDIS Worker Screening Check (or willingness to obtain)
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- Current First Aid & CPR (or willingness to obtain)
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- Full Australian working rights
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Desirable Experience

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- Experience in Supported Independent Living (SIL) settings
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- Knowledge of dysphagia and swallowing risk management
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- Nursing or clinical background
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What We Offer

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- Competitive pay rates
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- 12% superannuation
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- 5 weeks annual leave (for eligible roles)
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- Onsite training and structured onboarding for complex care environments
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- Ongoing support and supervision
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- Clear career progression pathways within disability services
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- Stable, consistent shift scheduling within a supportive team setting
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📌 Disability Support Worker (DSW / PCA) - High Intensity & Complex Care (Williamstown)
🏢 Accord Care
📍 Williamstown