Job Description

Membership Services & Administration Officer

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Membership Services & Administration Officer

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Looking for a role where you can build your skills, work with great people and be part of something a little different?

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An internal promotion has created an opportunity to join the team at Field & Game Australia as our Membership Services & Administration Officer.

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This is a hands-on role at the heart of our national office, supporting our members, branches and broader team across membership services, administration, events and day-to-day operations.

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It's an ideal opportunity for someone starting their career or looking to build their experience in administration and customer service — particularly if you have an interest in the outdoors, conservation, hunting or shooting sports.

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About Field & Game Australia

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Field & Game Australia is a national member-based organisation with a proud history spanning more than 65 years.

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Our work brings together wetland conservation, ethical hunting, clay target shooting and community, supported by a network of branches, volunteers and members across Australia.

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Based at the beautiful Connewarre Wetland Centre, our national office works closely with members and branches to support everything from membership services and events to conservation programs and national initiatives.

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About the Role

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No two days are quite the same.

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You might start the morning helping a new member, process renewals and update membership records, then spend the afternoon assisting with an upcoming event,



supporting communications or helping the team with a national project.

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You'll be one of the key points of contact for our members and branches, so being approachable, organised and willing to help is important.

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Your core responsibilities will include:

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- Welcoming new members and assisting existing members with enquiries and renewals
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- Processing memberships and maintaining accurate member records
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- Responding to phone, email and in-person enquiries
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- Providing general administrative support to the national office
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- Supporting branches, staff, volunteers and committees
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- Assisting with events, bookings, communications and logistics
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- Preparing correspondence, meeting materials, minutes and other documentation
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- Assisting with basic finance administration
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- Getting involved in broader FGA projects and initiatives as opportunities arise
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Who We're Looking For

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You don't need years of experience. We're looking for someone with the right attitude who is keen to learn and become a valued part of the team.

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You'll ideally be:

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- Friendly, genuine and comfortable dealing with people
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- Reliable, organised and able to follow tasks through
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- A clear communicator with strong attention to detail
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- Comfortable using Microsoft Office and learning new systems
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- Able to work independently while also contributing to a small team
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- Willing to get involved and help where needed
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- Interested in the outdoors and aligned with the values and activities FGA represents
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Experience in administration, membership services or customer service would be valuable, but it is not essential.

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Qualifications in business administration, conservation, environmental studies, outdoor recreation, communications or a related area are also welcome, but again, attitude, capability and willingness to learn are more significant to us.

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Why Join FGA?

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This isn't just another administration role.

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You'll work across a diverse national organisation, build experience in a broad range of areas and have opportunities to develop as your skills and interests grow.

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In fact, this position has become available because of an internal promotion within our team.

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You'll also enjoy:

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- A varied role with genuine opportunities to learn
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- Exposure to membership, events, conservation and national projects
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- A supportive, practical team environment and positive collaborative culture
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- The opportunity to work with members and volunteers across Australia
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- A unique workplace at the Connewarre Wetland Centre
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- The chance to contribute to an organisation with a strong community and conservation purpose
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📌 Membership Services & Administration Officer (Connewarre)
🏢 Field and Game Australia
📍 Connewarre