Job Description

ACESGroup; Where People, Safety, and Technology Connect.

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At ACESGroup, we have always been a leader in combining operational expertise with cutting-edge technology.

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Our point of difference is clear: we do not just use technology: we build it.

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Across every division, from frontline operations to corporate services, our bespoke software tools are transforming how we work, improving safety, efficiency, and decision-making in real time.

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Our technology is not solely for internal use; it is proven, commercial-grade innovation trusted by clients and organisations across Australia and internationally.

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ACESGroup is not a guard supply company with technology in the background, we are a technology innovation company with a high-tech guarding division.

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We are shaping the future of the security industry by integrating people, systems, and smart technology to deliver safer, more connected environments.

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At ACESGroup, innovation is part of how we speak, teach, and operate, and we are seeking team members who wish to develop and grow with us.

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About the Role

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ACESGroup is seeking an experienced Operations Manager to work closely with the General Manager - Aviation and lead aviation operations at Western Sydney International Airport.

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You will oversee day-to-day operational delivery, support frontline leaders and teams, and ensure the operation runs safely, efficiently and in line with aviation, client and company requirements.

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This is a hands-on leadership role suited to someone who enjoys being visible across the operation, making sound decisions under pressure, and responding to changing priorities in a fast-paced environment.

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The role is predominantly Monday to Friday, with flexibility required to support operational requirements, including early starts, late finishes, weekends and other coverage as needed.

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As the Operations Manager (Aviation),



you will play a key role in coordinating operational delivery, maintaining service standards and supporting continuous improvement across the team. Duties include:

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- Leading daily operational planning and rostering
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- Supporting frontline teams and supervisors
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- Monitoring performance, compliance and service standards
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- Managing incidents, escalations and operational issues
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- Coordinating resources, priorities and stakeholder communication
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- Supporting reporting, documentation and continuous improvement
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- Maintaining a secure, professional and efficient work environment
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To be successful in this role, you will have:

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- Experience in operations management, ideally within aviation, transport, security or another fast-paced regulated environment
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- Strong leadership and people management skills, including experience supporting supervisors and frontline teams
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- Sound knowledge of safety, compliance and operational procedures
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- Strong incident management, problem-solving and decision-making skills
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- Excellent communication and stakeholder management skills
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- High level of organisation, attention to detail and accountability
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- Ability to work calmly under pressure and adapt to changing operational priorities
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- Flexibility to support operational requirements outside standard Monday to Friday hours when needed
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- Current driver's licence or transport access as required
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- Eligibility to obtain and maintain required aviation clearances,



security clearances and other site-specific screening requirements
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- Ability to meet pre-employment requirements, including background checks, medical assessment and any other checks applicable to the role
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Why Join ACESGroup?

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- Lead a critical aviation operation with real day-to-day impact
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- Join a team focused on safety, service and continuous improvement
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- Opportunity to apply your leadership skills in a dynamic environment
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- Work with a company that values practical thinking, accountability and teamwork
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- Be supported by systems and people who are committed to strong operational outcomes
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We are an equal opportunity employer, committed to workforce inclusion and diversity. Successful applicants will be subject to relevant background, police, medical, and reference checks.

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ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity.

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About Us

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For more than 40 years, ACESGroup has been at the forefront of security innovation, combining operational excellence with in-house developed technology to set new standards in safety, service, and performance.

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We are a leading national provider of integrated security services, protecting a diverse portfolio of public and private facilities. Our personnel keep communities safe across commercial buildings, public precincts, aviation facilities, education institutes, parklands, technology precincts, and major sporting and entertainment venues.

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Our technology-first approach ensures every team member is supported by intelligent systems that simplify reporting, enhance communication, and strengthen safety outcomes.

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At ACESGroup, we do not just offer jobs: we build long-term careers within a company that is redefining what security looks like in a digital world.

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