Job Description

ConvAI is a technology innovator at the forefront of voice AI and conversational customer experience. As a specialist business unit within Probe CX, we build cutting-edge solutions—including our flagship platform, Oration, and an advanced LLM Insights analytics engine. We help enterprise and mid-market organisations replace clunky, legacy call menus with natural, conversational voice experiences that lower operational costs and elevate customer satisfaction.

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Focus on Closing, Not Cold Prospecting

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In this role, you step into a position supported by a dedicated lead-generation engine that delivers 4 to 5 pre-qualified, first-contact discovery meetings directly into your calendar every week. Your focus is strictly on leading consultative discovery calls, demonstrating clear commercial ROI, and closing deals.

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The Market Opportunity

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Over 85% of contact centres across Australia and New Zealand still rely on legacy push-button (DTMF) menus, driving up handle times and customer frustration. With nearly 40% of customer service organisations actively evaluating conversational AI over the next 12 months, you are entering a high-demand, untapped market with a proven solution.

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What You Will Be Doing

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- Lead Discovery Calls: Lead 30-minute initial meetings with Operations Managers, IT Directors, and C-Suite Executives to uncover operational bottlenecks.
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- Tailor & Demonstrate: Deliver clear, compelling product demonstrations using our Oration platform to show prospective clients how easily they can transform customer experience.
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- Build the Business Case: Help clients quantify their return on investment (e.g., efficiency gains and cost reduction) to unlock budget and secure commercial agreements.
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- Create Tailored Collateral: Construct structured,



professional sales presentations, proposals, and Statements of Work (SOWs) independently.
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- Own the Pipeline: Progress deals from initial discovery to contract signing, maintaining clean records within Salesforce.
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What Makes You a Outstanding Fit

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- Proven B2B Tech Sales Track Record: You have direct experience managing B2B software, SaaS, or technology sales cycles from discovery through to final signature.
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- Consultative Discovery Focus: You know how to ask insightful questions and let the client speak. You diagnose problems before presenting solutions.
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- Self-Sufficient Storyteller: You build clean, logical slide decks and proposals independently. You do not rely on linear presentation templates; you read the room and jump between topics smoothly based on client questions.
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- C-Suite Confidence: You can articulate technical and operational value to senior executive decision-makers with credibility and ease.
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- B2B SaaS Alignment: Prior exposure to AI, customer service technology, or contact centres is welcome, but a solid track record in general B2B SaaS deal-closing is what matters most.
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Why Join ConvAI?

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- Consistent Lead Flow: Receive 4–5 qualified prospect meetings per week delivered straight to your calendar.
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- Lucrative, Uncapped Upside: Earn a straight 5% commission on closed revenue, making a $250k realistic OTE highly achievable.
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- Fast Time-to-Value: Our 'crawl, walk, run' deployment strategy allows clients to launch functional solutions in as little as 2 weeks, shortening sales cycles significantly.
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- Supportive Culture: Work within an agile, collaborative business environment backed by Probe CX, giving you direct access to executive leadership and deep technical expertise.
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📌 Sales Executive - Conversational AI (New South Wales)
🏢 Convai
📍 New South Wales