Job Description

The Australian Prostate Centre (APC) is a dedicated medical facility located in Melbourne's medical precinct. As a not-for-profit organisation, our focus is on providing top-quality care for prostate cancer, urological conditions, and men's health.

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Our North Melbourne clinic brings treatment, research, education, and patient support together under one roof. Learn more about our work at www.australianprostatecentre.org.au.

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About the Role

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We are looking for a reliable, compassionate, and organised Medical Receptionist to join our front-of-house team.

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APC is a busy clinic supporting urologists, radiation oncologists, medical oncologists, endocrinologists, nurses, and allied health staff. As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment while keeping daily clinic operations running smoothly.

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Key Responsibilities

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- Welcoming patients on arrival and handling phone enquiries warmly and efficiently.
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- Managing appointment schedules, processing patient payments, and submitting Medicare claims.
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- Preparing patient quotes and maintaining accurate electronic records and scanning.
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- Assisting our doctors and clinical team with day-to-day administrative support.
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- Communicating effectively with referring GPs and specialist rooms.
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- Assisting with general admin tasks as directed by the clinic management team.
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- Maintaining strict privacy and confidentiality standards for all patient records.
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- Working knowledge of Medicare billing.
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- A genuine interest in supporting patients through their healthcare journeys.
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What We Are Looking For

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- Medical Admin Experience: Previous experience working in a specialist clinic or allied health practice.
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- Organisational Skills: The ability to stay calm and structured when front-desk demands build up.
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- Tech Capabilities: Comfortable using medical software and computer systems with strong attention to detail.
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- Patient-Centred Communication: A warm, empathetic, and professional phone and face-to-face manner.
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- Work Ethic & Confidentiality: Reliable, punctual, and committed to patient privacy.
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- Team Attitude: Willing to help out where needed and work well alongside colleagues and clinical staff.
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What We Offer

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- Competitive Salary:Access to salary packaging benefits to increase your take-home pay.
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- Convenient Location:Close to public transport options in the North Melbourne medical precinct.
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- Professional Setting:Work alongside leading specialists in a supportive clinical environment.
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- Positive Team Culture:A supportive, inclusive environment focused on staff well-being.
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Enquiries: Contact Olivia O'Carroll, Practice Manager, at (03) 8373 7*** or via email at ***************@apcr.org.au.

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Closing Date: 24th August 2026 (seeking early September start).

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Please note: Only shortlisted candidates will be contacted.

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📌 Medical Receptionist (Victoria)
🏢 Australian Prostate Centre
📍 Victoria