Job Description

28th July, 2026

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The work we do matters

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We protect and defend our customers and communities byprovidingthemost comprehensive range of cyber security professional services in the region.

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With more than 1,400 team members across Australia, New Zealand, theUKand US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digitalforensicsand cyber education.

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Ifyou'reready to work with teammates that get you, a leader that supports you and customers that need you, thenyou'reready forCyberCX.

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How you will make an impact

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Join us as aCloud Engineer – Cloud Operationsand help customers solve complex cloud and cyber security challengesin Microsoft Azure customer environments.

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You'lldeliver secure,scalableand reliable cloud services in a Managed Services environment, working closely withPre-sales, Professional Services and Leadership to ensure operational excellence, servicecontinuityand long-term customer success. With a strong focus on monitoring, troubleshooting,optimisationand automation,you'llplay a key role in deliveringhigh-qualitycloud outcomes aligned to customer needs.

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Ifyou'rean experienced cloud professional who enjoys solving complex problems and driving reliable, secure service delivery,we'dlove to hear from you.

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Day to day you will:

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- Manage and optimisecustomercloud environments, especially Azure and Microsoft 365, for availability, performance, and cost efficiency.
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- Automate workflows and apply best practices to reduce manual effort.
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- Provide proactive client support and resolve cloud issues before they affect services.
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- Troubleshoot complex cloud infrastructure, security, and networking issues with minimal downtime.
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- Maintainsecure cloud environments aligned with standards such as ISO 27001, SOC 2, and GDPR.
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- Implement security controls, run vulnerability assessments, and protect client systems from cyber threats.
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- Collaborate with Pre-sales, Professional Services, Leadership, and clients to align cloud services with business needs.
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- Identifyopportunities to optimise cloud environments and improve client outcomes.
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- Participate in an on-call roster in line with company payroll and overtime policies.
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28th July, 2026

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The work we do matters

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We protect and defend our customers and communities byprovidingthemost comprehensive range of cyber security professional services in the region.

n

With more than 1,400 team members across Australia, New Zealand, theUKand US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digitalforensicsand cyber education.

n

Ifyou'reready to work with teammates that get you, a leader that supports you and customers that need you, thenyou'reready forCyberCX.

n

How you will make an impact

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Join us as aCloud Engineer – Cloud Operationsand help customers solve complex cloud and cyber security challengesin Microsoft Azure customer environments.

n

You'lldeliver secure,scalableand reliable cloud services in a Managed Services environment, working closely withPre-sales, Professional Services and Leadership to ensure operational excellence, servicecontinuityand long-term customer success. With a strong focus on monitoring, troubleshooting,optimisationand automation,you'llplay a key role in deliveringhigh-qualitycloud outcomes aligned to customer needs.

n

Ifyou'rean experienced cloud professional who enjoys solving complex problems and driving reliable, secure service delivery,we'dlove to hear from you.

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Day to day you will:

n

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- Manage and optimisecustomercloud environments, especially Azure and Microsoft 365, for availability, performance, and cost efficiency.
n
- Automate workflows and apply best practices to reduce manual effort.
n
- Provide proactive client support and resolve cloud issues before they affect services.
n
- Troubleshoot complex cloud infrastructure, security, and networking issues with minimal downtime.
n
- Maintainsecure cloud environments aligned with standards such as ISO 27001, SOC 2, and GDPR.
n
- Implement security controls, run vulnerability assessments, and protect client systems from cyber threats.
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- Collaborate with Pre-sales, Qualified Services, Leadership,



and clients to align cloud services with business needs.
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- Identifyopportunities to optimise cloud environments and improve client outcomes.
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- Participate in an on-call roster in line with company payroll and overtime policies.
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Skills & Qualifications

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- Strong Azure and Microsoft 365 experience or certification, including Azure IaaS, Azure PaaS, Windows 365, Intune, and Defender.
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- Broad experience across Azure platform services, Windows systems, Microsoft identity and mail services, database platforms, Microsoft and third‐party security tools, and DevOps technologies including Azure DevOps.
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- Background in delivering cloud services within a Managed Services environment, including monitoring, incident management, and SLA compliance.
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- Experience using cloud monitoring tools to manage, troubleshoot, and optimise infrastructure.
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- Knowledge of cloud networking, including VPCs, VPNs, hybrid cloud, and inter-cloud connectivity.
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- Database Administration skills would beadvantageous.
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Please note that due to the nature of this role, it is amandatoryrequirement that all applicants areAustralian citizenswith the ability to hold anAustralian Security Clearance.

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Great advantages for great people

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A salary package that recognises your experience plus a range of advantages

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- Generous leave perks, including standard entitlements, extra paid leave options, birthday leave, and the ability topurchaseadditionalleave.
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- Health, wellbeing, and lifestyle benefits, including EAP access, mental wellness support, and discounts on insurance, gyms, and everyday expenses.
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- Strong career development and employee recognition through training, industry memberships, interest groups, and reward programs.
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Be yourself.

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We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments toassistwith your recruitment experience.

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We take security seriously.

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We require all employees to complete background checks (including police and global sanction list checks) annually.

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Whereappropriate, theCyberCXTalent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that aresubmitteddirectly to hiring managers and not through our approved process.

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📌 Senior Cloud Engineer (Operations) (Canberra)
🏢 Cybercx
📍 Canberra