Job Description

Company : Hastings Deering (Australia) Ltd

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About the Role

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This exciting opportunity will see you safely and efficiently provide the highest quality customer service and in office support to a large world leading mining company located within the Bowen Basin region. This is a permanent, fulltime position where we are open to candidates based in Rockhampton, Mackay or Emerald.

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Reporting to our Resource Industries Support Manager

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Your responsibilities will include:

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- Promote and adhere to all safety requirements on site and within the workplace
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- Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
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- Promote consistency by being a centralized point of contact
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- Maximise Customer fleet performance through reliability processes,



defect elimination strategies and implementation of reliability focused systems and training
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- Create, implement and execute sales and account strategies
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- Maintain and increase our market share of parts and service
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- Communicate and manage challenges effecting fleet performance and satisfaction
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- Manage, document and resolve customer issues and enquires
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About You

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- Trade Qualified
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- Demonstrated customer management experience within the mining industry
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- Experience in mining, mining services or heavy earthmoving industries
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- Strong commitment to Safety and continuous Improvement
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- Proactive approach to sourcing solutions
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- Positive attitude to developing the business through a team approach
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📌 Resource Industries Support Representative (Rockhampton)
🏢 Hastings Deering
📍 Rockhampton