Job Description

- Location: Newcastle / Regional NSW (Hybrid / Remote with occasional local NDIS office visits)
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- Work Type: Full-time hours preferred (Part-time considered at 3 - 4 days minimum)
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- Contract Start: Monday, 13 July 2026
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- Pay rate: $61.86 p/h + Super
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- Note on Registration: Active professional registration (e.g., AHPRA) is not required, but you must hold a verified, Australian-accepted qualification.
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About the Role

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Are you an empathetic clinical, allied health, or education professional with a knack for deep listening and clinical reasoning?

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Our Federal Government client is launching a national testing program and is seeking agile, high-performing professionals to join them as Support Needs Assessors. In this role, you will conduct comprehensive support needs assessments via semi-structured, conversational interviews with NDIS participants.

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You will be responsible for reviewing files, conducting virtual or face-to-face assessments, and writing high-quality, strengths-based reports that clearly capture a participant's life situation and needs. Please note: This role focuses strictly on assessment and reporting; you will not make funding, budget, or support hour determinations.

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Key Responsibilities:

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- Conduct and Synthesise Assessments: Gather information directly from participants and their representatives, analysing and interpreting external evidence to make evidence-based recommendations.
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- Report Writing & Case Management: Prepare explicit, accurate, objective,



and defensible written assessment reports using digital case management tools.
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- Person-Centred Communication: Communicate clearly, respectfully, and empathetically through both face-to-face and virtual channels, utilising trauma-informed and culturally aware approaches.
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- Collaboration & Escalation: Work across teams to support planning processes, identifying and escalating complex risks or policy limitations when necessary.
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Skills & Experience Required:

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We are looking for a diverse mix of backgrounds. To be successful, you must have:

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- Mandatory Qualifications: A recognised tertiary qualification in Allied Health (such as Occupational Therapy, Physiotherapy, Speech Pathology, Social Work, Counselling, Dietetics, etc.) or a relevant clinical/educational discipline (RN, EN, Education degree, or Behaviour Support Practitioner). Note: Students part-way through their qualifications who possess significant, recent assessment experience may also be considered.
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- Assessment Expertise: Proven experience administering support needs assessments or utilizing person-centred/strengths-based assessment frameworks. Experience with semi-structured interviews is highly regarded.
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- Communication & Writing:



Advanced interpersonal skills to navigate complex, sensitive conversations, paired with strong analytical writing skills to produce clear, defensible reports.
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- Clinical Practice: A deep commitment to trauma-informed, culturally safe, and person-centered practices.
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- Tech Literacy: Digital literacy to navigate CRM case management systems and conduct video meetings (e.g., Microsoft Teams).
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What We Offer & Team Culture

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- Comprehensive Training: A 3-week initial structured training and accreditation program (facilitated and self-paced), followed by immersive coaching to get you up to speed quickly.
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- A Supportive Environment: You will join a collaborative, geographically structured team. We champion a "courageous" and high-performing culture that heavily prioritizes staff wellbeing through team meetings, dedicated "green rooms" for Q&A;, and 1:1 coaching.
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- Flexible Arrangements: Enjoy hybrid and remote working flexibility.
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Mandatory Pre-Employment Checks

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- Australian Citizenship is a Mandatory requirement
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- Proof of above mentioned qualification is a requirement.
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Please note: Applications Close: Friday, 12 June 2026, any applications after this date with be considered as an expression of interest in case similar opportunities become available.

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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 Support Need Assessors (New South Wales)
🏢 Randstad
📍 New South Wales