Emerging IT is seeking a Service Desk Coordinator to oversee the day-to-day operations of our Service Desk in a rapid-paced MSP environment. The role focuses on coordinating ticket activity, balancing technician workloads and maintaining service standards to deliver an outstanding customer experience.
n
You will report to the Service Desk Team Leader, manage the ticket lifecycle end-to-end, monitor SLA performance, and provide insights to drive continuous improvement across the Service Desk.
#J-18808-Ljbffr
📌 Service Desk Coordinator -- Hybrid IT Delivery (Part-Time) (Yallourn)
🏢 Emerging IT
📍 Yallourn
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.