Job Description

Lead. Inspire. Brew Great Coffee. Create Amazing Customer Experiences.

n

Are you a gun Barista who loves leading people, coaching teams and delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters?

n

At Sienna's Drive Thru Coffee, we're looking for an energetic and experienced Assistant Cafe Manager (2IC) to help lead our team and deliver the best drive-thru coffee experience around.

n

This is a Friday to Sunday role (approximately 30 hours per week), perfect for someone who wants meaningful leadership responsibility while enjoying a flexible work week.

n

What You'll Be Doing

n

n
- Creating an exceptional customer experience that keeps guests coming back.
n
- Preparing consistently high-quality coffee and beverages.
n
- Training, coaching and mentoring team members to perform at their best.
n
- Leading shifts and supporting day-to-day operations.
n
- Maintaining quality, presentation and service standards.
n
- Managing workflow during busy peak periods.
n
- Demonstrating what "best-in-class" customer service looks like every day.
n
- Building a positive,



high-performing workplace culture.
n

n

What We're Looking For

n

n
- Minimum 5 years' hospitality or café experience
n
- At least 2 years' experience as a Store Manager or Assistant Store Manager
n
- Outstanding barista skills and coffee knowledge
n
- Proven ability to train, coach and develop staff
n
- Solid leadership and communication skills
n
- A passion for customer service and creating memorable experiences
n
- Current driver's licence and reliable vehicle
n
- A positive, energetic and hands-on approach
n

n

Why Join Sienna's?

n

n
- Work with a fun, supportive and passionate team
n
- Be part of a growing premium drive-thru coffee brand
n
- Lead and influence team culture
n
- Use your experience to mentor and develop others
n
- Create memorable experiences for our customers every day
n

n

Ready to Join Us?

n

If you're an experienced coffee professional who can lead a team, inspire great service and deliver amazing coffee with a smile, we'd love to hear from you.

#J-18808-Ljbffr

📌 Assistant Cafe Manager (Williamstown)
🏢 Key Business Advisors
📍 Williamstown