Job Description

Reporting to: Receptionist & Office Services Coordinator

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ABOUT THE ROLE

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We are looking for a proactive and personable Receptionist to join our front-of-house team and provide essential support to our Receptionist & Office Services Coordinator. This is a fantastic opportunity to work within a dynamic legal firm, contributing to the smooth daily operations across our national offices.

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Our office hours are from 8:00AM to 6:00PM, We have two shifts being 8:00AM-4:30PM and 9:30AM to 6:00PM which are shared and alternated between our Reception & Office Services Coordinator and Receptionist.

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You will be a key point of contact for clients, staff, and external stakeholders, ensuring a professional and welcoming environment at all times.

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THE ROLE

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Reception & Client Services – Daily core tasks and responsibilities

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Answer and manage incoming calls across our 3 national offices, directing calls to the appropriate Colleagues or Practice Group

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Warmly greet clients and visitors, ensuring a professional and welcoming first impression

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Manage the Reception email inbox, including timely distribution of court-related correspondence

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Collect and distribute daily incoming mail and coordinate outgoing mail and couriers

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Maintain meeting room bookings and ensure all 3 conference rooms are presentation-ready

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Update the company intranet daily with staff movements and availability

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Organise catering for firm events, meetings, and celebrations

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Maintain cleanliness in our reception area, kitchens, and stationary areas.

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Organise online weekly grocery orders, ensuring we have sufficient quantity for all staff across the working week.

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Office & Administrative Support – When required/as needed basis

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Assist with stationery ordering, printer maintenance, and general office supplies

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Assist with onboarding new staff, including hardware setup, induction plans, and building access

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Help coordinate IT-related queries and liaise with the IT support provider

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Assist with maintaining the asset register for laptops, monitors, and office equipment

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Support building management liaison for maintenance, access cards, and facility issues

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ABOUT THE CANDIDATE

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Strong interpersonal skills with the ability to engage with a wide range of stakeholders

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Excellent written and verbal communication skills

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High attention to detail and solid organisational ability

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Self-motivated and able to work both independently and as part of a team

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Reliable, punctual, and professional in presentation and approach

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Comfortable managing multiple tasks in a fast-paced environment

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Proficiency with Microsoft Office and general computer literacy

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Prior experience in a receptionist, administrative, or corporate services role

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High level of discretion and confidentiality

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This role is ideal for someone who wants to be part of a collaborative and supportive team and enjoys setting a great first impression, front of house client facing role and the daily requirements of reception.

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THE FIRM

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William Roberts Lawyers is an award-winning commercial dispute resolution and litigation law firm with offices in Sydney, Melbourne, Brisbane and Singapore. We act for major Australian and international corporate clients across various industries.

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We have been recognised as an employer of choice by Australasian Lawyer in 2021, 2022, 2023 and 2024.

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📌 Legal Receptionist (New South Wales)
🏢 William Roberts Lawyers
📍 New South Wales